HS
Hendrik S
Active since May 2022
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Best travel partner in SA
After having a bit of a difficult experience about a year ago when our accommodation canceled the day before we were supposed to book into said accommodation close to the Kruger, the swift assistance from the Lekkeslaap team ensured that we still had somewhere to sleep when we got to the area (traveled from PTA to the Kruger). Today after a really bad experience with another platform which won't be named, I can comfortably say that Lekkeslaap is the best option when looking at accommodation options since they actually care to help you, the only sad thing I have to say is that there is no international partners yet. It might never be an option or might be somewhere in the future but this does not change my overall review. I will always use Lekkeslaap when booking in SA
53 replies
1 month ago
Worst customer service
Worthless customer service, booked accommodation in Hout Bay that was removed from booking.com after we made our reservation worth R12000. Then we get a call telling us we can book a new place. Tried doing it but there is no credit on our booking.com account. Now I have to wait 12 days for a refund because they cannot transfer the funds to a new venue it has to be refunded, asked if they cannot just transfer it, no it is not an option. I do not have another R12000 to spend while I wait in die middle of the month for a refund to show at some point and if there is no more venues available in Hout Bay, their solution is purely to find a different place we can go to that is in an area close by even if it is not exactly where we want to be. Will never use booking.com again.
0 replies
5 months ago
Quick policy update
Precious was able to assist me in updating my policy details very effectively .
53 replies
34 months ago
Quick and efficient service
Quick and efficient service. They made sure that my needs were covered accordingly and gave me a better rate than other companies did
53 replies
47 months ago
Thank you Henno
What an amazing experience. I enquired about a beautiful BMW 320i and was contacted within a few minutes by Henno who assisted me the entire way through the process. Even though I could not buy the vehicle in the end due to changes on my side I would definitely recommend talking to Henno whenever you want to purchase a vehicle as he kept me up to date on what was happening with my car all the way
134 replies
Review Distribution
5 Star
4 (80%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (20%)