MG
Marius G
Active since Jan 2010
3
Reviews
0
Industries
Reviews
3 reviews14 months ago
Conlog and Eskom ignore the Visually disabled!
The new Eskom/Comlog smart meter, imposed on us, is not accessible for the visually impaired . As a visually impaired individual, I am compelled to speak on behalf of people with disabilities and the elderly. The information display window on the smart meter is too small for me to read, and using magnifying tools has not helped. The font is also too pixelated. I have attempted to express my concerns to @Conlog, but they consistently respond with vague assurances that they will get back to me. It appears that neither @Eskom nor @Comlog is genuinely concerned about the needs of visually impaired individuals
0 replies
25 months ago
Wesbank discriminate against the blind
I try to register on Wesbank’s website to personalize my account. In the process of registering, there is a CAPTCHA with a code that I need to type in before I can register. I am blind, thus cannot read the code. I logged a complain on Wesbank for someone to help me to register on their website. Monuque said, she cannot help me because there is password sensitive info involve and that I must get somebody to read the code for me! I do not want to ask “other” people to help me. I also want to do business as per “normal” other customers, especially when there is solutions out there! CAPTCHA new version 3 has a sound option for the blind. Please Wesbank, you are discriminating against us with disabilities! Our money are the same colour?
106 replies
31 months ago
Old Mutual is NOT what they promote "Our purpose is to help our customers thrive"
Old Mutual Policy Number: 1 ***** 82 I took out a Greenlight policy (income protection) in Feb 2013, paid my instalments every month (R2600) never claimed before! On the 29th of July I hurt my shoulder, saw the Orthopedic surgeon the 31st of July. He diagmosed me with very bad shoulder calcification, operated the 3rd of August. I started my claim, through my broker who send me ALL the necessary documents. All documents was send on the 23rd of August, after Old Mutual said it would take between 8-12 workdays for assessment. 12th September Old Mutual ask again for a unbelievable amount of new documents (why thet did not ask it from the beginning?) Again, I got them what they asked. 25th September, Old Mutual reply that theyneed again between 5-7 workdays to review the claim further. Today 5th October, Old Mutual claims play the “claims backlog” card. I am now 2 months without pay, because of my procedure, booked off till 7 November. How is it possible for Old Mutual to keep me waiting for so long! Will they pay me the interest on the money I borrowed? I cannot go on like this please can someone help
393 replies
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