KM
Kassie M
Active since May 2022
4
Reviews
0
Industries
Reviews
4 reviews5 months ago
Useless......Zero after sales Service. YOU WILL LOSE YOUR HARD EARNED CASH.......or die of old age before the resolve any issue.
Useless......Zero after sales Service. YOU WILL LOSE YOUR HARD EARNED CASH. They did well to get the goods I ordered to me amazingly quickly.....but that is where anything good ended. They sent me the wrong Battery.....short version....after numerous attempts at WhatsApp communications with very sp**** and absolutely worthless responses, a telephonic discussion with supposedly another person (Not tending to the WhatsApp......) during which I was pretty much dissed because the person had a customer in front of him.....and who also failed to follow up as they indicated they would, and also logging the return Online.......and still............NADA.....Zip. I am now the proud owner of a R499 paper weight.
53 replies
36 months ago
Rose Magnificent Paws - *******, ****mers, *****sters
*******, ****mers, *****sters, provided false collection address, Made us pay up front, Used false photographs.....they have taken our money and we dont have anything to show for it. Going by Rose Magnificent Paws https://rosemagnificentpaw.co.za/ We were dealing with the person on the other end of the WhattsApp number 066 142 3971 as provided on their web page.......didnt even bother responding once we figured out what was happening. Needless to say there was neither person or dog when we tried to collect.
0 replies
37 months ago
5 Sterre met n Geruste Hart
Lowe Lines Furniture Removals, ek gee vir julle met n geruste hart 5 sterre, julle verdien dit. Aan julle en die spannetjie wie ons goed geskuif het , Baie Dankie.
0 replies
37 months ago
************ and Pathetic Service……..it will cost you dearly.....Not only financially but your overall wellbeing too.
************ and Pathetic Service……..it will cost you dearly.....Not only financially but your overall wellbeing too. Do not approach this company. I would give -5 Stars if I could. This is what you should expect. A Bull****ter will come and look at your premises and all your belongings so that they can give you a quote. You’ll be straight up and say I got a quote from a company for such a truck at such a cost. You discuss two 12 meter trucks as these will provide sufficient space, and at a cost which happens to be R1k below the prior quote you received. You will be provided an Invoice, stating two 12m 16 Ton trucks , the collection dates agreed upon being the 16th and 17th Feb 2023 , with delivery at the destination on the 18th Feb. They will bully you into paying everything upfront on the premise that it is a special price and that you need to make upfront payment to secure the cost and the schedule. You renegotiate payment terms , sign on the dotted line and pay ~60% upfront with the remainder to be paid when the first truck arrives for collection. An immediate payment the following morning no less. Few weeks later you receive notification that anyone with outstanding balances will need to pay an additional 5% due to rising Fuel and Toll fees………..they expect you to pay this on the full value of the invoice irrespective of having paid 60% upfront totally disregarding the fact that you had entered into a signed agreement which specifically covers cost. You pay the outstanding balance so that you don’t have to deal with the 5% increase BS. Your living out of boxes and you receive a call on the morning 15th ……..the day prior to the move …….with a story that the party from whom they need to collect the return load had asked for a postponement of one week. You in good faith provided permission for 1 week postponement. You confirm with the representative………. all arrangements stay the same but dates moved on by one week making collection on 23rd and 24th Feb and delivery on the 25th Feb 2023. Not being kept up to date , you will follow up with ProTruck the day before the scheduled collection on the 23rd Feb , to once again be told that they wont be meeting their commitment. Having no say on the matter , new dates will be Saturday 25th and second on 26th Feb for delivery on Monday 27th Feb. How certain are you you will ask, “110% “ the Bull****ter will reply. You will also be expecting to hear from them the day before the move…but you won’t. There will be all sorts of stories all day on the 25th and the truck will eventually arrive hours late, so late in fact that you need to provide a light for them to be able to load into the evening. The truck has a ~8m load bay and total length of ~10.3m……what happened to the 12m truck, you were expecting 12m of packing space, let alone a truck that in overall length is almost 2m short. You will raise concern over the truck and you will be told to let them load it. They say you will have free blankets to wrap precious goods……………trust me……..they were probably not worthy , or enough , to properly clean my garage floor. The truck will leave to wait at a depot or truck stop for the next day’s truck to finish loading. The next morning you are asked, did you get all your household goods on. The answer will be No…..Duh……because the truck was too small. You will provide video and pics off al the goods still to go and the Bull****ter’s response will be that he underestimated how much there was to move. They will try and pawn 2 larger truck off on you at R10’s of thousands more multiple times, even after explicitly telling them……..send the other 12m truck and let it take what it can. They wont be sending you that 12m truck that you had already paid for. I am of the opinion that there is no second “12m” truck and that their intent is to BS you and force you into paying more than initially agreed upon. The one truck (surprisingly) will arrive and offload at the destination. Because of their ************ operation and pathetic service their return trip customer (if there actually was one to start off with, and this is questionable) who was waiting for their two trucks supposedly cancelled on them. And absolutely understandable I would say. All the food stuffs in your many bags and cooler boxes will perish and end up in the garbage while trying to sort out the mess with the second truck. Half your family that went to the new place along with the first truck will be left there stranded alone along with all the problems one would face moving into a new place because you could not follow suite the next day after loading the second truck. Your employee will be giving you the evil eye because you have used up and rescheduled leave on multiple occasions in one month…….. They more than a month later will still not reimburse you for the second truck you paid for and which they never sent, ……..they will imply that you pay the difference on the truck that did manage to deliver because their return trip customer had cancelled on them and that the cost difference is somehow now your problem after you were forced to pay upfront to fix cost and schedules. On another occasion I was told that I can only get 50% back because I cancelled…………….which is some more BS, this was not specified in our agreement or their terms and conditions. Dont bother trying to reach any Manager or company Director. You will get a Whatsapp only number, and the Bull****ter will unknowingly have given you two different surnames for this so-called director.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)