Active since May 2022
AVG deducted money from my daughter's account without her even having signed up for premium. She bought a secondhand pc with free AVG already installed and, because the software is so bloated and hogs memory she uninstalled it a few nights ago. Today she logged onto her bank account and saw that Google/AVG deducted money from her bank account - SHE NEVER EVEN GAVE THEM HER DETAILS!!! This is suspected ***** and we have reported it with the ***** department of the bank and are tempted to take it even further with the police.
So sick of 'reps' phoning from 8 year old 'leads' Stop being so lazy and look for NEW LEADS! When someone asks you to remove their number from your system DO SO! Don't phone 4 times a week. It will only end up in NEGATIVE PRESS!!
We received a proof of payment from Capitec and unfortunately the payer used our own company as a reference number so we couldn't find out who actually paid us. I phoned the customer care dept of Capitec to see if they could find out who the Transaction ID belongs to so I can allocate the payment correctly. They couldn't pick up who made that payment at all. Why do you even use a transaction ID if you cannot identify who it belongs too???? Please make the name of the payer mandatory on your proof of payments. They are a complete waste of time and energy if not traceable. Your clients deserve better!!!!!