AI
AVG Internet Protection
Unclaimed Business
AI
AVG Internet Protection
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About AVG Internet Protection
AVG Internet Protection has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked AVG Internet Protection across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGK
EO
Elise O
1 reviews | Active since Jan 2020
18 Jan 2026, 13:18
Unauthorised money deducted
AVG deducted R889 from my bank account for subscription which I did not approve or subscribe for I don't use AVG I have another paid antivirus program on my computer Don't ever give your banking details toA VG
Helpful (0)
|Replies (0)EO
Elise O
1 reviews | Active since Jan 2020
18 Jan 2026, 13:18
Unauthorised money deducted
AVG deducted R889 from my bank account for subscription which I did not approve or subscribe for I don't use AVG I have another paid antivirus program on my computer Don't ever give your banking details toA VG
0
Replies (0)PVDW
Pieter Van Der Walt
1 reviews | Active since Jan 2020
4 Oct 2025, 03:14
Debit account
I am truly disappointed in avg. My subscription was coming to an end and I did not have the money to renew. Avg tryd to deduct from my account more than ten time. Obviously this put me back even more. And after a month they eventually got my money. Yes I should have canceled my subscription. But I truly did not have the time. Why couldn't they just stopped after the first or second attempt.
Helpful (0)
|Replies (0)PVDW
Pieter Van Der Walt
1 reviews | Active since Jan 2020
4 Oct 2025, 03:14
Debit account
I am truly disappointed in avg. My subscription was coming to an end and I did not have the money to renew. Avg tryd to deduct from my account more than ten time. Obviously this put me back even more. And after a month they eventually got my money. Yes I should have canceled my subscription. But I truly did not have the time. Why couldn't they just stopped after the first or second attempt.
0
Replies (0)KB
Keith B
1 reviews | Active since Jan 2020
2 Sept 2025, 16:51
AVG the worst
I received a virus alert which, which -as no other anti-virus software picks it up- I assumed was false. Despite numerous webchats, , support logging on to solve te issue it has still not been resolved. Being assured that it "has been escalated to a higher team" , 2 months down the line , no response from AVG and problem still not resolved. I am cancelling all my AVG products and will NOT be using them again. Anyone thinking of buying this software - think again, the support is pathetic. You can't even email them ...which says a lot
Helpful (0)
|Replies (0)KB
Keith B
1 reviews | Active since Jan 2020
2 Sept 2025, 16:51
AVG the worst
I received a virus alert which, which -as no other anti-virus software picks it up- I assumed was false. Despite numerous webchats, , support logging on to solve te issue it has still not been resolved. Being assured that it "has been escalated to a higher team" , 2 months down the line , no response from AVG and problem still not resolved. I am cancelling all my AVG products and will NOT be using them again. Anyone thinking of buying this software - think again, the support is pathetic. You can't even email them ...which says a lot
0
Replies (0)SH
Sue H
1 reviews | Active since Jan 2020
14 Dec 2023, 16:21
AVG deducting funds without permission!
AVG deducted money from my daughter's account without her even having signed up for premium. She bought a secondhand pc with free AVG already installed and, because the software is so bloated and hogs memory she uninstalled it a few nights ago. Today she logged onto her bank account and saw that Google/AVG deducted money from her bank account - SHE NEVER EVEN GAVE THEM HER DETAILS!!! This is suspected ***** and we have reported it with the ***** department of the bank and are tempted to take it even further with the police.
Helpful (0)
|Replies (0)SH
Sue H
1 reviews | Active since Jan 2020
14 Dec 2023, 16:21
AVG deducting funds without permission!
AVG deducted money from my daughter's account without her even having signed up for premium. She bought a secondhand pc with free AVG already installed and, because the software is so bloated and hogs memory she uninstalled it a few nights ago. Today she logged onto her bank account and saw that Google/AVG deducted money from her bank account - SHE NEVER EVEN GAVE THEM HER DETAILS!!! This is suspected ***** and we have reported it with the ***** department of the bank and are tempted to take it even further with the police.
0
Replies (0)JK
J K
1 reviews | Active since Jan 2020
14 Aug 2023, 07:41
AVG Internet Protection mission impossible
I cancelled my subscription renewal for Internet Security more than a month ago via my AVG account. They asked me for a reason why I am cancelling. I told them that their subscription is to expensive. What a surprise when an amount of R890 was deducted from my bank account! To try an contact AVG is impossible. This company is a bunch ******!
Helpful (0)
|Replies (0)JK
J K
1 reviews | Active since Jan 2020
14 Aug 2023, 07:41
AVG Internet Protection mission impossible
I cancelled my subscription renewal for Internet Security more than a month ago via my AVG account. They asked me for a reason why I am cancelling. I told them that their subscription is to expensive. What a surprise when an amount of R890 was deducted from my bank account! To try an contact AVG is impossible. This company is a bunch ******!
0
Replies (0)LP
Leandra P
1 reviews | Active since Jan 2020
20 Mar 2023, 17:24
AVG Ultimate not the Ultimate - False advertising
Why does AVG promote and sell "The All Included" package and then I receive pop-ups DAILY that I need to purchase additional software? I read a few reviews tonight to which NONE has been responded to by the Ultimate Antivirus Software Developer. Curious...
Helpful (0)
|Replies (0)LP
Leandra P
1 reviews | Active since Jan 2020
20 Mar 2023, 17:24
AVG Ultimate not the Ultimate - False advertising
Why does AVG promote and sell "The All Included" package and then I receive pop-ups DAILY that I need to purchase additional software? I read a few reviews tonight to which NONE has been responded to by the Ultimate Antivirus Software Developer. Curious...
0
Replies (0)lB
lindi B
1 reviews | Active since Jan 2020
12 Jul 2021, 10:44
AVG TECH - deducting money without consent.
Money deducted from my account without renewal or consent. I have started 08:12 this morning to TRY and communicate with AVG w.r.t money deducted from my account and it is now 12:17. It is an amount of R399 and gave reference numbers which I gave to all consultants. I managed to save as scrip conversation. After4 drop internet communication with 4 different consultants , lines keep on dropping. I can assure you that there is wrong with my WIFI. When speaking with a consultant se question same answer...I am like g ghost on the system. The one consultant said to me "now that you have it, use it for this year and no renewal next year" I am thoroughly disappointed in their, big "company" assistance.
Helpful (0)
|Replies (0)lB
lindi B
1 reviews | Active since Jan 2020
12 Jul 2021, 10:44
AVG TECH - deducting money without consent.
Money deducted from my account without renewal or consent. I have started 08:12 this morning to TRY and communicate with AVG w.r.t money deducted from my account and it is now 12:17. It is an amount of R399 and gave reference numbers which I gave to all consultants. I managed to save as scrip conversation. After4 drop internet communication with 4 different consultants , lines keep on dropping. I can assure you that there is wrong with my WIFI. When speaking with a consultant se question same answer...I am like g ghost on the system. The one consultant said to me "now that you have it, use it for this year and no renewal next year" I am thoroughly disappointed in their, big "company" assistance.
0
Replies (0)