T
Tebogo T
Active since Jun 2022
4
Reviews
0
Industries
Reviews
4 reviews6 months ago
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I bought my SIM card at the store, and the lady who was assisting me registered my SIM card. When I had to start using it, they informed me that my SIM card was suspended. When I call TFG Connect, they tell me that my SIM card is not registered. They said MTN will look into the matter, but feedback never came back. I had to call again, and a Team leader said he would request them to prioritize this matter. Till today, the SIM card is still not working
53 replies
18 months ago
The frontline servic...
The frontline service was great nice experience
53 replies
44 months ago
Poor service
I went to store to change my payment method from 12 months to 6 months. At the store they told me I need to contact head office. I just contacted head office and they telling me they cannot change my payment method to 6 months but they can only change to 12 months only. What kind of system is this.... It only favours them to charge us for interests and not assist customers
74 replies
47 months ago
I would like to than...
I would like to thank Kelebogile for the outstanding service and explaining everything how it works I clearly understand now what I am paying for.
134 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (50%)