T X's Profile | Hellopeter

9 months ago

0 Support

Hi, I joined enlighten and was referred to its partner site SwitchedOn. I have done numerous surveys and communities with Switched On Rewards, Although points get allocated to my account, I have struggled to redeem rewards. When I click on checkout nothing happens. I have reported this problem through the platform many times but cannot reach anyone. Emails come back undelivered and tickets never appear to get logged. Now I checked my account and unspent points have been deducted. Looks like a scam to me even though I have not had any issues with Enlighten Panel and they are always reliable but SwitchedOn is not responding. Could someone please assist me to refund my points and redeem vouchers? A person by the name of Freejoy contacted me to assist resolve this but again nothing has been done and I still sit with the problem.

0 replies

Columinate (t/a Switchonit)

47 months ago

0 support

Hi, I joined enlighten and was referred to its partner site SwitchedOn. I have done numerous surveys and communities with Switched On Rewards, Although points get allocated to my account, I have struggled to redeem rewards. When I click on checkout nothing happens. I have reported this problem through the platform many times but cannot reach anyone. Emails come back undelivered and tickets never appear to get logged. Now I checked my account and unspent points have been deducted. Looks like a scam to me even though I have not had any issues with Enlighten Panel and they are always reliable but SwitchedOn is not responding. Could someone please assist me to refund my points and redeem vouchers?

135 replies

Columinate (t/a Switchonit)

47 months ago

0 Support

Hi, I joined enlighten and was referred to its partner site SwitchedOn. I have done numerous surveys and communities with Switched On Rewards, Although points get allocated to my account, I have struggled to redeem rewards. When I click on checkout nothing happens. I have reported this problem through the platform many times but cannot reach anyone. Emails come back undelivered and tickets never appear to get logged. Now I checked my account and unspent points have been deducted. Looks like a scam to me even though I have not had any issues with Enlighten Panel and they are always reliable but SwitchedOn is not responding. Could someone please assist me to refund my points and redeem vouchers?

0 replies

T X

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