AH
AndrAA(C) Hanekom
Active since Jan 2010
2
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Reviews
2 reviews6 months ago
Poor service
⭐ 1 Star Extremely poor service and dangerous workmanship at Hluweluwe Tyre Mart. My friend took her VW Golf to Hluweluwe Tyre Mart for wheel balancing after I had completely redone the front suspension with all new parts. A week later, the car developed a noise when turning the steering wheel. I discovered that the bolts connecting the steering shaft to the steering rack were loose — something that should never happen and could have caused a serious accident. When my friend went back to report it, the staff’s attitude was arrogant and dismissive, claiming “we don’t loosen bolts.” Soon after, they refused to do her next wheel alignment, saying there was “too much play” — even though they had just worked on it the week before. I contacted Tyre Mart Head Office (a Lady called Debbie) and got the same arrogant attitude. They suggested taking the car back to Hluweluwe, but after the unsafe work and poor attitude, I no longer trust them. This is not an isolated case — their reviews show a clear pattern of poor customer service and lack of accountability. I’ve personally had bad experiences there before too, including being treated rudely and unprofessionally during the COVID period. Hluweluwe Tyre Mart has a serious management problem, and their careless work could cost lives on the road. I will never take a vehicle there again and strongly advise others to stay away.
0 replies
136 months ago
Poor signal service
I am staying in Sodwana Kwa Zulu Natal the service from Vodacom is so poor that there were many times in the last 3 year that I had to send my clients home with out payment and hope that they will come back the next day to pay cash as we could not use the card machine because of poor signal. Everybody in Sodwana have the same problem. They told me this week that they will cancel my contract free of charge because they can't do anything more than the router that they installed. I refuse as we were promised better service this year and had to stick up with the poor service all the time. The arrogance that we have to endure when lodging complain with the call centres. We depending on the internet for our bookings for our lodge and the diving. We loosing lots of bookings as a result of the poor service.
77 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
1 (50%)
1 Star
1 (50%)