Active since Jun 2022
What a bunch of ****mers. Literally phoned me saying i was a finalist and had to get a subscription to get 5 treatments per month. I did all of this, to find out the spa in PTA is no longer a part of these people and their jhb spa has only been operational since middle april. And they only do nails on weekends no other treatments. Just sooke to Glenda at head office and she said to me the subcription fee was actually a bank verification fee and to create my profile so they wont refund it. Bunch of *****s these Moimooi spa people. They take peoples money for subscriptions them dont refund when the spa cannot assist with any treatments on specific dates (which i was told they do by Darrel, the sales guy, whom was very eager to get me onboard,harrased me until i subscribed) and now when they are unable to deliver you get told sorry your money was for bank verification,like ***!!!!! Imagine they fool 100 people like this per day, the money they make is insane, and they are not delivering what they promise. To get told also the bad reviews are because people havent paid. I freaking paid so wĥat now. They ***** money people, dont do this!!!!!! And i will post this everywhere everyday!!!!!!!!! And then i get phoned when i write my review on facebook and get threatened that if i post anything bad anywhere they will sue me for defamation of character!!!!!!!
What a dissapointment, very fast to contact you when you enquire. I have never been so unhappy walking out of a salon. I enquired about a special, they then invited me to check my hair. Upon this consultation it was advised what would be done, a full colour, trimming of the ends. I then said i dont want a full colour only as its boring, she then suggested what she would do is take a small piece of extention (caramel) and cut it in half to add it to the full colour. Really very impressed with the selling skills. I then made my appointment. I also a day before requested a quotation, was told it will be 1350. Upon arrival, i get asked so what are we doing and i said well I was here so what she said. The assistant started with my hair, then all of a sudden the stylist (not the one who sold it so perfectly) came to me and said so the full colour is 1350 and the extention is 1750. I was very unhappy and said there is no way im paying that. End story, i walked out with one plain colour (even darker shade than what i went in with) my head was not touched by a stylist, the assistant did my hair. My ends were not cut so i will not recommend this place, they are deceiving and upon complaining they are ignorant as well. Very bad experience, be warned. Do not use this place. I paid 1350 for basically making my hair black (which i will never do) and this was all done by a assistant, not even a stylist. Never again.
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