PN
Phumzile N
Active since Jun 2022
5
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0
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Reviews
5 reviews15 months ago
Kotex pads causing a bad smell
I have been using Kotex since it initially launched a few years ago and I have loved it since then until recently when I have been struggling with a bad rat smell when I am on my periods for months. I have consulted doctors and gynae until my recent visit to the clinic when a nurse suggested I change the pads. I have since changed the pads and can confirm that smell is totally gone. I don't know what has changed with Kotex however it is no longer the same I knew it to be. I am disappointed because the bad smell made me waste money with doctors and gynaecologists fees and has also stripped down my confidence as a woman. KOTEX DO BETTER!
0 replies
15 months ago
TV delivery Delayed
I purchased a tv on Saturday 11 January 2025. The expected date of delivery was 15 January 2025. Makro sent an email on the 14th saying the order is delayed with no further communication. It is now the 16th of January still with no indication of when I will receive the tv. It is honestly frustrating as I have been trying to contact the contact centre but was told they cannot assist as the store's number is not going through (Polokwane Makro). Very very disappointed because this was a gift for my mother!!!!!Do not put the expected date of delivery if you know you will not deliver.
212 replies
15 months ago
Faulty TV, Poor Customer Service, and Unresolved Issue – Seeking Refund from Game Online
I purchased a TV for my mother from Game Online on the 23rd of November 2024. To ensure it would be installed properly, I hired someone to build a stand for the TV, which was completed before the installation on the 12th of December 2024. However, when I returned home for Christmas on the 24th, I discovered that the TV had a serious factory fault. It plays for only about 30 minutes before switching off. I immediately went to the nearest Game store to request assistance, but I was told I needed to contact Game Online since I made the purchase through their website. I called Game Online on the 24th of November, and was asked to send pictures of the TV box. However, we had already disposed of the empty box—why would I be expected to keep the packaging for something I bought online? In addition to that, Game Online requested the TV’s serial number, but as I explained, my elderly mother, who lives alone, cannot assist with this information. Despite these issues, I was told I would receive a call within 48 hours to resolve the matter. However, days have passed, and I have been calling Game daily, yet I have received no assistance or resolution. At this point, I am extremely frustrated with the lack of support and poor customer service. I purchased a faulty product and have been left with no solution. I am requesting a full refund for the TV, and they can take the faulty unit back. The complete lack of communication and follow-up from Game is unacceptable. Resolution Requested: A full refund for the faulty TV. Immediate collection of the faulty product. A review of Game Online's customer service procedures to ensure other customers do not face similar issues.
56 replies
15 months ago
Account Balance Refund
Complaint: I recently completed my qualification at Mancosa and encountered a frustrating issue regarding an overpayment of funds. Despite repeated attempts to get in touch with the Finance Department for a refund, I have been met with delays and lack of support. Whenever I contact Student Support, I am told that they are unable to assist with finance queries and that they do not have the refund form to send me. This has left me in a difficult position as I am unable to resolve this matter. It is quite frustrating that throughout the academic year, the institution was quick to send me reminders regarding outstanding payments, yet when it comes to issuing a refund for the overpaid funds, they seem to be avoiding the issue. The lack of response and clarity from both Student Support and the Finance Department is disappointing and unprofessional. As a student, I should not have to face these obstacles when seeking a refund that is rightfully owed to me. I urge Mancosa to improve its communication and customer service, and to expedite the resolution of financial queries, especially regarding refunds. It is unacceptable to be left in the dark with no assistance from the institution. Resolution Requested: Immediate processing of the refund due to me. Improved communication channels for finance-related queries. A more efficient and supportive system for student financial matters.
333 replies
47 months ago
Thank you Sinakho staffshop team
Secured a role in less than a week of interviews. Ntsundu provided me with guidance and communicated with me throughout the process until I got my job offer. Best team, thank you.
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)