CM
Christine M
Active since Jul 2022
2
Reviews
0
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Reviews
2 reviews21 months ago
Price Lock terms completely ignored by MultiChoice.
I am on a Price Lock with DStv which I understand to mean that, contractually, my monthly subscription is set for a period of 24 months. I still have 4 months of Price Lock left. No problem for DStv - Price Lock or not, they decided to increase my debit order this month. When I queried this with them, I received the following response via email: “The system has currently removed the premium on price lock and is charging the new price for 929.00 and 120.00. Please note we will escalate to reduce the subscription as is (sic) still has 4 month’s remaining.” Oh my word!!! While I am keen to cancel my subscription, I am not able to right now because I am contractually bound to Price Lock. However, MultiChoice has no problem with breaking the terms of our contractual agreement. Why is it called ‘Price Lock’ when they don’t even stick to their own terms to lock the price? I wonder how many Price Lock customers have not noticed the increase in their debit orders …..
265 replies
26 months ago
Do not cater to dietary requirements
The restaurant is really beautiful and one certainly cannot fault the way it is decorated, the view, etc. There are a few things they can improve on though (1) Marble does not cater to vegans. They have two vegetarian dishes on the menu - one cauliflower based and the other broccoli based - and they veganised the broccoli dish for me, but I can’t say I was blown away. For dessert, I asked about the pannacotta as this looked to be vegan, but they came back and told me they did not have this in stock - again, not what one would expect from a 5-star restaurant. (2) We booked a table for 7.30pm but when we arrived on time, we were informed that we had to wait until a table was available for us. We were eventually seated at 8.00pm when a table became available and our drinks arrived at 8.30pm. This is the first time I’ve ever gone to a restaurant where a confirmed booking entailed one having to wait so long for one’s table. (3) The acoustics are terrible and the music so loud that we had to shout across the table to hear each other. So all in all, it was a different experience but I’ve had much better experiences at other restaurants that have fewer or no stars.
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
1 (50%)
2 Star
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1 Star
1 (50%)