Active since Jul 2022
Really disgusted!!! My husbands account was hacked, the hacker even posted a birth certificate-how we came to know that the account was hacked. Been reporting the account like crazy, I even sent them an email to please remove the account as this hacker now has access to personal info and pictures of my children! Yet, facebook does NOTHING!
I had ordered Christmas gifts from Takealot, but was notified that my order will be delayed by 2 weeks because of one item not being in stock, I sent an email explaining my frustration, and Takealot delivered my items that was available the next day. I really appreciate that they were able to do that. Thanks Takealot!
My last 3 orders I had with them, the service is unacceptable. When viewing items on the Takealot App, the items clearly show that it is in stock, I select which items I need, and I immediately pay for it. Then after a few days I start to get emails stating that some items on my already paid for list is not availavble and will cause a delay, now a second item on my Christmas list is not available which causes a 2 week delay, and these items are my childrens CHRISTMAS presents, so now what the hell am I supposed to give to my kids? This is unacceptable, as this is not the first time I am receiving this poor service. What's the use of using their service if I have to wait 3 weeks?
I enquired about insuring my 2 adopted pets, and I have receiced all the info I needed, the consultant that assisted me, Bernadine Bence, was outstanding and friendly, and she explained everything clearly. We are glad to be joining Dotsure.
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