Active since Jul 2022
I am not happy i have been paying my policy since 2021 This is my first claim this year 2026 for my late Grandmother "s Funeral i sent my claim on the 13th February 2026 but to date i did not receive anything from them i have to borrow money to contribute for my Grandmother" funeral Iam Siphokazi Mlobeli
I sent a funeral claim to RMA on the 13th January 2026 till today i did not hear anything from them i buried my brother borrowing money from people and i am paying every month for my policy.
I am have send my claim on the 29th December 2025 till today the is no payment they said 48hrs but i am waiting two weeks we buried the client on the 02 January 2026.
I'm very disappointed how RMA treated me with my claims pay out they promised 48 hours but I'm waiting for a week
Best decision we have ever made. We got hijacked and the vehicle was found within 20 minutes. We highly recommend cartrack!!
We have had a terrible experience with RMA's administrators and that *****s RMA's image. We are a parlour based in Randfontein and we were underwritten by RMA through an administrator called Kuwala Financial Services. We truly wish that RMA could do away with these administrators because most of them are just ******. We were working with a man by the name of Loyiso Hlanjwa who is the COO of Kuwala. Everything seemed fine in the beginning until he kept insisting that we pay a hefty amount of money to reinstate policies that he claimed had lapsed at RMA (which was not the case) and said it was because according to RMA's terms and conditions we could not start the waiting period over from scratch. We later found out that most of those policies were still active at RMA which clearly means that he just wanted us to pay that much money for the benefit of him and his wife's company. We have recently had another situation with him where he contacted our clients behind our backs and showed them the rates that we paid for underwriting at his company. He even went as far as lying to them and saying that we had not been paying for their policies and that their policies have lapsed, which is not true. In September we sent an email through to RMA's policy admin department enquiring about those policies and discovered that he had not submitted 5 of those policies to RMA for onboarding. These are policies that we had been paying for and had sent them to him in February this year. We have now lost about 23 clients because of his lies, he stole those very clients by contacting them behind our backs. We honestly would not recommend for any business to work with Kuwala Financial Services. They have ruined our reputation as a parlour.
We have had a terrible experience with RMA's administrators and that *****s RMA's image. We are a parlour based in Randfontein and we were underwritten by RMA through an administrator called Kuwala Financial Services. We truly wish that RMA could do away with these administrators because most of them are just ******. We were working with a man by the name of Loyiso Hlanjwa who is the COO of Kuwala. Everything seemed fine in the beginning until he kept insisting that we pay a hefty amount of money to reinstate policies that he claimed had lapsed at RMA (which was not the case) and said it was because according to RMA's terms and conditions we could not start the waiting period over from scratch. We later found out that most of those policies were still active at RMA which clearly means that he just wanted us to pay that much money for the benefit of him and his wife's company. We have recently had another situation with him where he contacted our clients behind our backs and showed them the rates that we paid for underwriting at his company. He even went as far as lying to them and saying that we had not been paying for their policies and that their policies have lapsed, which is not true. In September we sent an email through to RMA's policy admin department enquiring about those policies and discovered that he had not submitted 5 of those policies to RMA for onboarding. These are policies that we had been paying for and had sent them to him in February this year. We have now lost about 23 clients because of his lies, he stole those very clients by contacting them behind our backs. We honestly would not recommend for any business to work with Kuwala Financial Services. They have ruined our reputation as a parlour and *****ed RMA's image.
We have been waiting for so many weeks for these people to come and install our fiber. They requested that we pay an amount of R49 and we did that 3 weeks ago but we are still not connected. There's no communication from their side, we keep sending emails to no response. They refused to refund us and threatened that should they refund us we will not be able to get service from Zoom Fibre ever again.
RMA and their administrator (SEDIBOGOLO) are ****s. We wrote a review last week and complained about how their administrator ****med us and did not insure our clients when we had been paying for months. Our clients should have been covered already but they aren't. RMA still has not done anything to help us, it seems as if they are protecting this administrator. We got a call from clients services and they said they would call us back but they haven't since last week. Maybe the FSCA will help us
We have had and are still having the worst time with RMA's Administrators. We are a funeral parlour based in Randfontein and have been with RMA for just over a year now. We were administered by SEDIBOGOLO under RMA and have been experiencing problems with them since. SEDIBOGOLO has not honored our agreement. We have been paying for our policies since September 2023 but some of these policies are either said to not exist at RMA or have lapsed. This means that SEDIBOGOLO has not sent some of these members through to RMA and has not been paying for them as they should. We have raised this issue with RMA but they seem to be taking the administrators side because when we asked for feedback on the case (we literally had to phone and email them just to get feedback. No one bothered to let us know what they had decided) they just told us it seemed like a misunderstanding to them. We are now faced with a claim from one of our clients who's first payment was in September 2023 and we are being told that his inception date is 01/02/2024, which does not make sense because we had been paying since September 2023. This gives our business a bad name and is making us lose clients.
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