WO
Wesley O
Active since Jul 2022
3
Reviews
0
Industries
Reviews
3 reviews15 months ago
******** organisation
I have had the unfortunate experience of dealing with this company. In November 2024 the company came out to replace my garage door springs. On the day of fitment, it was discovered that the garager door springs werent strong enough to hold the door up in position. I had called the company and was advised that the reason for this was that the springs needed to settle. More than a month later, the springs have not settled. On the few occasions that i have been able to get ahold of a lady by the name of Mellisa or Tanya, they advised me that someone will come out on that day or the next. No one has come out since. Additionally, they dont respond to mails or calls anymore. I have sent through a letter of demand, which appears to be ignored. I would not recommend this company to anyone
0 replies
17 months ago
Excellent Customer Service and swift claims handling
Recently I've had a home emergency. Some lightning struck my house and damaged some electrical equipment. I contacted King Price where I had the pleasure of Dealing with Lerato Guam from 4_Sure. Lerato was empathetic, and knowledgeable in the claims space. My claim was handled swiftly and in a professional manner. Lerato has restored my faith in mainstream insurance and I believe other companies can learn alot from her on customer service. My dealings with Lerato made me feel like I was the King. Well done team
71 replies
46 months ago
Extremely satisfied with their service!!
It is not often that one reviews a business apart from when poor service is received. My review today is to confirm my satisfaction with the direct dial business. 2022 was a challenging year from house break-ins to load shedding disruptions. I feel comfortable saying that dial direct has been with me in those times. They are always knowledgable about their products, efficient with claims administration and compassionate in the claims process. Well done Dial Direct
134 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)