HC
Hennie C
Active since Jul 2022
24
Reviews
0
Industries
Reviews
24 reviews2 months ago
No delivery GE2602135004086
I got a WhatsApp message from GFS express that my parcel GE2602135004086 is out for delivery on the 22/02/2026, please be ready to receive your order. Waited the whole day and nothing was delivered, extremely disappointed in GFS Express. Never had issues with Fastway Couriers nor Buffalo.
0 replies
2 months ago
Amazing service from Incredible Connection The Grove Mall
What a wonderful experience twice now visiting Incredible Connection at the Grove Mall in Pretoria. Tshepo and his team and the ladies responsible for the payments are always willing to assist, helping with a smile, going the extra mile by checking the product for quality and testing the products to see if it works properly. Thank you Tshepo and team because of you I bought an office chair online as well. Brilliant service from The Grove Team. I will keep on coming back. The tablet's name I bought is called now Tshepo Jnr.
0 replies
4 months ago
A Perfect 10 and more
Hi, a very BIG THANK YOU to order 108867400 (printed cat on shirt). It exceeded my expectations. I'm blown away by the quality, the packaging, the card and the whole presentation. My mom is going to be so happy and will even cry when she gets her Christmas present. Thank you for going the extra mile, the delivery was so quick, the product of high quality. Also thank you to the driver that was still delivering after hours and was very friendly. I will definitely use Netflorist again because the service of the staff and the quality of the products are absolutely incredible. Thank You. Hennie
0 replies
5 months ago
Jockey Online very slow response
I ordered items on the Jockey online store on the 20/11/2025. As of today the 26/11/2025 my order 64272 still shows not fullfilled and has not even been packed yet. If you order on Temu and Shein the process is much quicker. I emailed my frustration to hello@jockey.co.za and phoned 0310547923 just to hear that there is a backlog. If this is going to take so long then rather refund me in order to go to the Jockey Menlyn store. The online process takes tooo long, I should have gone to the store instead.
0 replies
5 months ago
Absa Activate Cashback
When I joined Absa Activate in September 2022 I was so impressed especially with the cashback which was between R300-R500 that I received monthly. Since 2024 things went downhill, I either didn't receive cash backs or the cashbacks were late and only when I complained then the months I didn't receive cashbacks then I received it. This year 2025 Absa Activate is worse. During the past years I received between R300-R500 per month cashbacks and trips scored between 85%-95%. For trips scored between 85%-95% this year Absa Activate only pays R48 back per month or less. How do you go from R300 to R48 on same percentages scored on trips and then you also increased my premium. Very disappointed
53 replies
13 months ago
Debit card purchase twice the amount
On the 6th of March 2025 I made a debit card purchase and the amount was deducted twice from my account. The one slip shows R160.49 was deducted and the other slip shows chip declined but the notification I received showed the amount was deducted twice and the amount was not credited back later in the afternoon. I went to the merchant and was adviced to ask Absa for assistance as the second slip showed chip declined and the shop couldn't refund me back. On the same day I phoned the ***** department just before 16h00 and was adviced I couldn't be helped telephonically as the department that deals with this issue closes at 16h00 and that I must email my request with the debit card number in the subject line to disputes@absa.co.za and received the reference number C-49747816. I even emailed a second email with both slips. Tomorrow the 5 working days are up and no feedback. The one amount of R160.49 was deducted from my Absa savings account that shows on my bank statement and the second amount of R160.49 shows the difference between the current balance and the available balance. Can someone please assist me to credit my account with the amount. I emailed all my details of my debit card number, cell number, id number, address, the amount, the slips, date of debit purchase. Why do I always have to make a complaint for things to be rectified on my account, Absa activate, then credit card department and now debit card purchases. Hennie Coetsee
53 replies
14 months ago
No cash back rewards received
I normally get cash back for driving well with Absa Activate. End of January 2025 I didn't receive my cashback though my Triplist shows I drove very well just like the previous months. I can't get through to the call centre due to high volume calls, instead on the App I wrote my enquiry twice now and no feedback. I also emailed my query to activateabsa@africa.com and no feedback which is long overdue of 48 hours. Can anyone please give me feedback or should I rather go to another insurance company that can reward me for good driving behavior. On the App everything shows R0, what is going on with Activate Absa?
53 replies
18 months ago
Vodacom Online upgrades made a mess with my contract upgrade
Once again Vodacom online upgrades disappoints. I was due for an upgrade since my contract is ending November.Phoned Vodacom online upgrades and my contract was upgraded to the S90 router+ Huawei mifi router for R499X36 months. I received my parcel on the 10th of October and was told by the agent that only from the 1st of November the router will work with the existing sim card I have. Guess what now it's not connecting. Went to Vodacom The Grove and the sim card is not connecting, I had to do a sim swap as it was thought there is a problem with the sim card, it's also not working now the new sim and had to pay R64 which was not necessary. If other sim cards with other numbers are inserted into the S90 router then it connects, but sim cards old and sim swap with my number doesn't connect. Customer service that I phoned tried to help but doesn't connect, went back to Vodacom The Grove again for the second time, they also don't understand what a mess up the online upgrades team did to my number. I want to cancell this upgrade the online upgrades team did and want The Grove Vodacom to help me with a new upgrade. Terrible service from the online team
162 replies
18 months ago
Id still not received
I app**** for a new Id on the 22nd of July at Fnb The Grove Lynnwood Pretoria, as of today no feedback for collection. I went to Fnb The Grove on the 13th of September and the agent stated to me a call would believe logged to Home Affairs and I would be phoned back, no call received. Phoned Home Affairs beginning of October and got a ref number 2410811073 and stated phone back after 2 weeks since it's still with fingerprints. On the website logging in to Home Affairs the status shows processing since July. What is taking so long?
0 replies
25 months ago
Makro SilverLakes Terrible Service
On the 3rd of March 2024 I bought a Bennett Read Tough Vacuum Cleaner at Makro SilverLakes. On the 24th of March I had to return the Vacuum Cleaner back to Makro SilverLakes due to sparks coming out of The Motor. This is the second Bennett Vacuum Cleaner I bought with the same problem with the Motor. I spoke to The Manager Kate Masina stating I don't want a Bennett Vacuum Cleaner ever again as there always problems with the make, I want a credit back and bought a Genesis Vacuum Cleaner the same day at Makro on the 24th of March. Kate agreed to this and stated to me to mention that I want my credit back on the return invoice.To my surprise I got an email on the 28th of March from Gregg Kuhn the Jnr Operational Manager from the National Service Centre stating that credit to me is declined and that the nozzle is suddenly broken. How did this happen now? I immediately phoned Gregg Kuhn to hear his explanation and I was told telephonically by him that the Motor was faulty from the beginning. Now he wants to fix it for me this faulty product. If Makro SilverLakes truely cares about their clients why do you sell faulty products on ur shelves. Why must I take a faulty product back that must be fixed now? True customer service is either giving me the credit back since I bought a Genesis from ur shelves or to give me a new Bennett Vacuum Cleaner. I will never ever buy anything from Makro again and Will make sure family and friends don't buy anything again from Makro SilverLakes, is this how you treat a loyal customer for so many years? Most terrible service I have ever encountered. Please go and revise what customer service is all about, during this time period no one has accepted responsibility nor apologized for selling a faulty product from the begining. If you want to keep ur customers u make up for the mess that was created
53 replies
Review Distribution
5 Star
2 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
22 (91.66666666666667%)