Active since Jul 2022
Bad experience ever😭 we have a problem since Sunday only our house and our neighbours do have electricity and that problem almost burnt the house ref 976934283
They refuse to pay our deposit since we move out of their flat in October till now they now telling stories about late payment their service is very poor more especially towards blacks they give no damn there is never a day when they charged for late payment but now when they have to pay they tell all sort of stories
It has been almost two weeks that I reported fault on our electricity and it's so frustrating that it also affecting business since I got the reference number no one has came to check what the problem is ref number is 874796972
We haven't had electricity for almost 5 days trying to rich out to Eskom number until our airtime gets finished trying to report through the app still in vein, so since that day we have no reference number nothing I am from Engcobo in a location called Egubenxa next to Gubenxa clinic we are stranded our meat from the fridges are now rotten we need help
My acc has been closed since June this year I don't have access to it because they suspected ***** on it now I tried explaining even sent affidavit to a lady called Siphokazi Mqalu who is the one that opened the case but now they don't even tell me what else to send or do only told me that affidavit is not enough worst part I accidentally sent money to that ACC that I meant to send it to my daughter now I don't have access to it as well and the last email I sent to her her reply was kind of rude it was not professional at all and when I asked what more proof to send she just didn't reply my email, no updates no calls nothing from them 😭
I just pass by OK express in Touws River WP, my God their fries and their fresh chicken is to die for, the taste is out of this world, I bought wings also a quarter leg, couldn't stop licking fingers, the stuff is so friendly.
For the past 5 days my account has been paused i went to the branch several times i am unable to send my daughter money she has no food now coz capitec hasn't opened my account i keep emailing things they asked for yet my account still closed i am fed up and i swear the day they decide to open it i will never keep my money there, i don't even know the main reason they did that coz i have details of everyone who sent money in my acc and the funds there are not even much that they will do what they did i am so dissapointed in them even ppl who owes me cant transfer money in my acc they have been trying no luck, i lost a lot all because of them this month....i used to rate their service 5 but now i gv them nothing.
Keshnee gave me the best service ever, thank you so much for your wonderful stuff👍
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