CM
Camagu M
Active since Jul 2022
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Thank you Brian Soobiah
I would like to send an appreciation message to Brian Soobiah who is at the service desk at Umhlanga BMW. He is extremely helpful providing assistance with a smile. He was able to assist me with an issue I had with a Service Transmission issue I had with my BMW. He kept me posted on the progress of the vehicle and provided efficient assistance in insuring that I was picked up at my place when the car issue was sorted out. Thank you Brian
0 replies
13 months ago
Not really shocked with a virtual request but rather disappointing from GI Motors
I had the unfortunate experience of having to have car bought at GI Motors. I saw the car through Cars.co.za and I asked a friend of mine who is in JHB to go view the vehicle. Car didn't arrive and no communication from the sales consultant I dealt with being Loyiso Mgidi. This is very unfortunate as I condone supporting any form of business that brings money to the table and also helps any livelihoods in this dire economy. I am not happy at all and having to ask someone to drive from Douglasdale to Arcadia is no joke, worse to a no show care event.
0 replies
29 months ago
Thank you 123Net
Relocating comes with its own challenges that we cannot control but I must thank the 123Net team for connecting me so quickly with limited issues that they managed to take care of. I look forward to happy connectivity going into the future :-)
0 replies
29 months ago
Unbelievable and shocking service to say the least
I am in disbelief with the service I have received from Mega **** Logistics. Firstly I had to select three difference companies and send to my finance department for my move to KZN. I looked at their profile and thought it looks like a good company that I would like to support. The lady assisting me by the name Thembi was very helpful with the quote and getting payment for Mega Shift. The issue came last week when they had to pick up my goods in the place I stayed. Firstly the time slot I was given was 12h30 on the 29th of November 2023. The truck only arrived after 14h00 which I had explained to Thembi that I have a send off lunch at 14h00 with the Directors of the company I work for. The driver of the truck who's name is Joe couldn't care less about being late, only telling me that he was asked to do another delivery. Moving on, my items are supposed to be in KZN and only when I ask is when I get told stuff. Which is a different story before payment was made. I asked Thembi for feedback on what is going on, only for her to notify me she is on holiday and I need to deal with a gentlemen by the name of Emmanuel. Emmanuel then informed me after calling him myself that the trucks have delayed and some story I could not really make out as to why the delay is happening. I sent him a whatsap this morning to find out where my goods are to no response. I have had to go as far as to buy a blow up bed because I cannot afford to stay in a hotel anymore. My anxiety levels have shot up due to this experience. Sleeping in a blow up bed is the worst thing, worse for a person with my weight. This is totally unfair treatment and goes against Treating Customers Fairly. All I want is my furniture to be delivered as soon as possible, because I cannot live like this. I hope who ever is responsible for these complaints values a clients situation and reverts with a solid way forward because I unfortunately cannot let this go more especially since it effects my well-being. DELIVER MY STUFF AND WE ALL CAN BE HAPPY AND WE CALL IT A DAY!!!! Thank you Camagu
71 replies
45 months ago
Disappointed and extremely hurt by how my case was handled by Capitec
It is with a sore heart that I write this message to your team, not to swear but to say how disappointed I am in the treatment I have received with a scam of over R60 000 that happened to me on the 4th of July 2022. While I was having lunch on the 4th of July 2022, I was approached by 3 young men and a young woman. I thought nothing of it because they looked young and had said that they are promoters at checkers and were basically converting checkers card points into vouchers. As I said I thought nothing to it as they were young. This happened around 12h30. They took a picture of me saying that its basically to be identified as the card holder. As I said I thought nothing of it. At about 13h24 I received a call from the fraud department from Capitec asking me the relevant questions and also letting me know I was potentially scammed, and all the accounts had been emptied. I asked my manager to leave work and go to the Capitec branch in Rivonia village where I was assisted by a consultant named Michael. Michael asked me to go get a case number and an affidavit at the nearest police station of which I complied and went immediately. I took the documents back to the branch and Michael informed me that this would be investigated, and that the forensic department would get back to me. Thereafter that was the last time I heard from Capitec. I was the one who called every second day to follow up and it seemed as though from the onset that my case was not taken seriously. No one communicated with me for over two weeks, and I had to do all the calling and I even went back to the branch to see Michael. That is when he informed me that R15 000 had been recovered and he also showed me how the money was sent and to which bank accounts and cash send transactions. I also asked a friend who works at Capitec to assist me and he too confirmed that R15 000 had been recovered and the investigation was ongoing, still not a word from Capitec bank to me the victim. After sending a follow up email to Capitec I received a call from one of the agents on the 19th of July 2022 at 16h49 with the number 021 970 0300. This is when this person told me that he is ‘sorry’ nothing can be done about my loss. I could not understand this at all more especially how this entire case was handled and all I get is a sorry call??? Also this person told me that I have lost everything even though he also told me that the accounts the money was shared with had owners which I don’t understand. This goes back to how unfairly treated I have been in this entire process. Also the agent mentioned the R15 000 that was recovered did not belong to me and yet it came from my account because the scammers sent that money into my account. THIS WAS A LIE BECAUSE I CHECKED MY BANK STATEMENT AND R15 000 WAS NOT SENT TO MY ACCOUNT. I was then told that the money was given to the person who reported the scam on their side. This is so unfair because also I was informed by this agent that had the person not reported this, I would of never known up until I go try to use money. HOW DOES CAPITEC ALLOW OVER R60 000 TO LEAVE AN ACCOUNT AT ONCE CLEANING THE ACCOUNT AND LEAVING IT WITH R0??? YET I AM A PERSON WHO HAS A DAILY EFT LIMIT OF LESS THAN R5000???? AGAIN, I REPEAT THAT THIS IS NOT FAIR. I have been approached by different banks who wanted me to join them, and I have always declined because of the relationship I thought I had with Capitec. The worst thing to ever happen to someone and all you get is a sorry??? I cannot accept this I am sorry but this needs to be reviewed. I have been an advocate for Capitec for many years and I have people who joined and Capitec and left their banks because of the long-lasting relationship I have had with Capitec. I have struggled so much with this process and my mental health has taken a knock as I cannot sleep nor focus properly. Put your self in my shoes where you constantly need to borrow money from people because clearly your bank has showed you that you are just a number. We talk of treating customers fairly which is a an FSC requirement and I can confess that I have been a victim of unfair treatment. I humbly ask that someone get in contact with me, and that the decision made by Capitec be reviewed.
74 replies
Review Distribution
5 Star
1 (20%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)