FN
Firoz N
Active since Jul 2022
2
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Reviews
2 reviews45 months ago
Totally dissatisfied customer
Good day, I opened an account at Bradlows when my goods were delivered the delivery guy assembled one couch. We were renovating our home at the time nd requested to assemble the rest myself bearing in mind he did not insist or mention it is stipulated within their contract to do it themselves. Upon opening the rest of the couches it was then I realized the one couch was torn. I also had to collect my surround sound from the store and it was not packaged in a box nd came to find it was not working when I got home and connected it i immediately contacted Bradlows informing them of which they promised to exchange my goods, they delayed the process and when I asked to cancel the account and return their goods they pleaded with me to just be patient with them of which I did. After the 7 days passed they are now behaving in an arrogant manner refusing to exchange my goods but expects me to pay my account on time for damaged goods. I am kindly requesting help and assistance regarding this thanking you in advance
0 replies
45 months ago
Totally dissatisfied with service
Good day, I opened an account at Bradlows when my goods were delivered the delivery guy assembled one couch. We were renovating our home at the time nd requested to assemble the rest myself bearing in mind he did not insist or mention it is stipulated within their contract to do it themselves. Upon opening the rest of the couches it was then I realized the one couch was torn. I also had to collect my surround sound from the store and it was not packaged in a box nd came to find it was not working when I got home and connected it i immediately contacted Bradlows informing them of which they promised to exchange my goods, they delayed the process and when I asked to cancel the account and return their goods they pleaded with me to just be patient with them of which I did. After the 7 days passed they are now behaving in an arrogant manner refusing to exchange my goods but expects me to pay my account on time for damaged goods. I am kindly requesting help and assistance regarding this thanking you in advance
134 replies
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4 Star
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2 Star
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1 Star
2 (100%)