SM
Shaunte M
Active since Jul 2022
3
Reviews
0
Industries
Reviews
3 reviews5 months ago
Pathetic service
They are completely unprofessional i contacted their WhatsApp line for assistance and I got no assistance,regarding the matter i then phoned in and was was on hold for 15 minutes after which I was told someone will phone me back no one has contacted me since the service is pathetic and staff has no knowledge on the products at all they refuse to advise you and answer any questions and you wait hours for a response ,I would not recommend them if you are interested in purchasing any thing from their save your self the disappointment and go somewhere else where you will be valued as a customer
0 replies
21 months ago
Continued problems with web Africa (pathetic service)
It’s been 3 weeks later and I am still having internet issues ,the service that web Africa gives is pathetic they refuse to do there job and don’t understand basic information that is given to them Someone came out after 3 days and left ,knowing the issue was not resolved, I have asked several of their staff to speak to a manger and 3 weeks later they are still telling me that’s not poss And I need to wait 24hours I am honest quite done with there lack of work ethic and the terrible service they provide They are incapable of providing you with what you pay for . The entire staff needs training as well as mangers
0 replies
22 months ago
Assistance with web Africa immediately
My child does home schooling and is starting exams ,I have no internet and when i speak to consults they do not fix the problem,and take forever to respond I asked to speak to a manager and they refused to put me through the service is pathetic and so is the network, I want my problem to be resolved today as my child has already missed days from school and is writing a test today as I explained to several consults
0 replies
Review Distribution
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2 Star
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1 Star
3 (100%)