NS
Nicholas S
Active since Aug 2022
2
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Reviews
2 reviews28 months ago
Not accepting responsibility for scratches
I took my car in for a service and identified scratches after I picked it up. They rushed their own checks for scratches when they accepted the car . I even have evidence of a massive dent that already existed on one of the doors that they didn't even pick-up. I gave them a week to investigate the matter and they got back to me basically saying that their report concluded that they didn't scratch the car. They then disregard their own check sheet and are now refusing to accept responsibility. Terrible that there’s no more ethics in business these days.
0 replies
45 months ago
Dishonest dealership
Please stay away from this dishonest, unethical dealership. I showed interest in a vehicle they were selling for R646k. Their sales lady, Ndumi, contacted me and setup a test drive which I went through and completed. When we got down to completing the deal, the price suddenly changed to R739k as VAT had later been added. They said that this error was caused by a system glitch on behalf of the website advertised on causing the vehicle to be listed excluding VAT. They made no further attempt to honor the price, meet me half way or work out a different deal. At time of this review, this same car is still advertised on 2 sites with the same price and the dealership is yet to remove/edit the listing. Furthermore, Volvo SA Head Office have told me they would investigate the matter but can not intervene and enforce the sale at a specific price. Poor.
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1 Star
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