Active since Aug 2022
I was at Le Kreamery branch in Illovo on a date with my boyfriend on Monday evening. I think we saw the manager (I’m assuming she’s a manager as she was very active) moving around more than we saw our waiter. My lamb chops came basted in bbq sauce (I confirmed with the waiter who wasn’t even our waiter) and when he brought me a non-basted one, the lamb was burnt, it tasted charred, I didn’t even finish it. And my boyfriend ordered a melt burger*, which came with cheddar, and we told the waiter he doesn’t eat cheddar and we wanted mozzarella instead, to which he argued saying we never said that. (Again, the lady that helped us was very friendly, our waiter was not) and the lady rectified the situation, but the food came well after my lamb chops got cold. I’m just disappointed because it was date night and you’d expect better from a place that’s located in Illovo and seeing the reviews online.
Honestly I'm appalled. I visited the Gynae Dr L Kriel for a check up on my symptoms in September to which he diagnosed me with Endometriosis, he prescribed me such a strong treatment for it, when I told him on Whatsapp that my symptoms were getting worse 3 months later, he sent me back a new script ON WHATSAPP without calling me in for a check up and prescribed me a contraceptive pill that has nothing to do with my diagnosis. Maybe I'm wrong but should you be putting the heavy stuff first without doing due diligence just to test your theories? I will never be going to this hospital ever again because if they are able to employ one sloppy doctor then they do not care about peoples lives.
Naledi was the most helpful agent! She helped me add a driver and change my address and explain any and every question I had in just 13 min. She was super patient and friendly!
I loved the service that Samkelo provided, she was super patient with me and had the best attitude when it came to the help I had with the app. Loved her assistance!
I would like to accredit this 1 star (because it’s impossible to give less) to Thembi Kroza from Mobicred. I was told to use the WhatsApp line by the operator and it put me in touch with Thembi who was not at all helpful. I have been struggling with my accounts login and she decides that ghosting me would be the best option instead of updating me on my queries, I had to call in to get some service.
Mnqobi Mbonambi was the most helpful PMD agent ever! He’s an absolute pleasure to converse with and he knows his job in and out! Thank you for helping me get cover.
Sonja Pangel helped me and she was very informative and helped me get signed up with Dotsure!
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