

Le Kreamery
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2010
Absolutely dissapointing service with rude manager. Went to have a meal on Sat 2 May 2025. Food arrived not prepared as requested. The Sides were cold. Rose came and apologised and brough hot sides . The Manger name : Muzi was absolutely rude arrogant and abrasive. We were told that we could take a smoke and exit from the veranda door to street level. He came and shouted and performed as to WEHY we used that door since it was an emergency exit. Trying to reason with a fool was not worth the effort. Will never go back to Le Kreamery Illovo or recommend them.
1 reviews | Active since Sept 2010
Absolutely dissapointing service with rude manager. Went to have a meal on Sat 2 May 2025. Food arrived not prepared as requested. The Sides were cold. Rose came and apologised and brough hot sides . The Manger name : Muzi was absolutely rude arrogant and abrasive. We were told that we could take a smoke and exit from the veranda door to street level. He came and shouted and performed as to WEHY we used that door since it was an emergency exit. Trying to reason with a fool was not worth the effort. Will never go back to Le Kreamery Illovo or recommend them.
1 reviews | Active since Aug 2025
This restaurant should close down! Their service is absolutely shocking, one order food and then you wait 30min just to never receive your food, my mom ordered medium fillets just to be told they out of fillets but you can order rump. Then we ask for medium rump on a cold plate and they bring it on a scalding hot plate. This restaurant is so bad
1 reviews | Active since Aug 2025
This restaurant should close down! Their service is absolutely shocking, one order food and then you wait 30min just to never receive your food, my mom ordered medium fillets just to be told they out of fillets but you can order rump. Then we ask for medium rump on a cold plate and they bring it on a scalding hot plate. This restaurant is so bad
1 reviews | Active since Aug 2022
I was at Le Kreamery branch in Illovo on a date with my boyfriend on Monday evening. I think we saw the manager (I’m assuming she’s a manager as she was very active) moving around more than we saw our waiter. My lamb chops came basted in bbq sauce (I confirmed with the waiter who wasn’t even our waiter) and when he brought me a non-basted one, the lamb was burnt, it tasted charred, I didn’t even finish it. And my boyfriend ordered a melt burger*, which came with cheddar, and we told the waiter he doesn’t eat cheddar and we wanted mozzarella instead, to which he argued saying we never said that. (Again, the lady that helped us was very friendly, our waiter was not) and the lady rectified the situation, but the food came well after my lamb chops got cold. I’m just disappointed because it was date night and you’d expect better from a place that’s located in Illovo and seeing the reviews online.
1 reviews | Active since Aug 2022
I was at Le Kreamery branch in Illovo on a date with my boyfriend on Monday evening. I think we saw the manager (I’m assuming she’s a manager as she was very active) moving around more than we saw our waiter. My lamb chops came basted in bbq sauce (I confirmed with the waiter who wasn’t even our waiter) and when he brought me a non-basted one, the lamb was burnt, it tasted charred, I didn’t even finish it. And my boyfriend ordered a melt burger*, which came with cheddar, and we told the waiter he doesn’t eat cheddar and we wanted mozzarella instead, to which he argued saying we never said that. (Again, the lady that helped us was very friendly, our waiter was not) and the lady rectified the situation, but the food came well after my lamb chops got cold. I’m just disappointed because it was date night and you’d expect better from a place that’s located in Illovo and seeing the reviews online.
Hellopeter has tracked Le Kreamery across 10 reviews. Le Kreamery hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Le Kreamery? Write a review to help others decide.