NK
Ntivo K
Active since Aug 2022
5
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Reviews
5 reviews6 months ago
Overcharging customers even after they’ve sent required documents
Discovery Health announced the price adjustment of their key care plus medical aid plan which will take effect in October. We were requested to send our income verification documentation. I sent my documents as required. Via email and i uploaded them on my Discovery Health app as soon as I received the email about the price adjustment. There was communication after the submission of documents. I am now being debited R3 687 for a plan I should be paying R1 817. Why am I being overcharged after i have submitted the necessary documents. I can’t afford to pay R3687 monthly on an internship salary while living in South Africa economy. I’m afraid discovery will be losing a customer.
106 replies
26 months ago
Theft on the premises + poor security.
My little brother is a student at this institute. The school recently bought new property near the campus. The rooms are not in the best state compared to the on campus residence. The security on this property is also very poor. My brothers electronic devices (cellphone, iPad, laptop) were ****** in his room on these premises. How does that happen ?? This facility also has no cameras. For the amount of money this school charges they can do better. Thumbs down. 👎🏽 sies!!
0 replies
26 months ago
*********** and lack of communication.
I don’t understand how a ticket can be left unattended for weeks. I logged in a ticket 4 weeks ago regarding my internal credits. Till this day I haven’t gotten feedback. I’ve called the student hub to ask what’s happening numerous time, I’m given empty promises and lame excuses every time. I really don’t understand why there’s a delay. My experience here has been a 1/10 the worst service ever.
0 replies
31 months ago
0/10 reccomend VC waterfall
Varsity College waterfall Is probably the worst VC in the country. Its the 3rd week of school and I've found out that I have been registered for the wrong modules. I have completed an ammendment form to correct the mistakes, and I still have not received any feedback. Assignment submission dates are coming soon, how am I supposed to submit assessments when I'm not registered for the correct modules. For a school that cost 80k+ I expect better service.
0 replies
44 months ago
Disappointed
Some of My first semester results have been captured incorrectly. Tried using VC assist for help but they take weeks to replay back.
74 replies
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