CB
Charlize B
Active since Aug 2022
2
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0
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Reviews
2 reviews41 months ago
Worst experience ever!
If I could I would rate them 0 I placed a order and paid, got a email saying there "designer" will get in touch with me, they never did I had to reach out myself and send a email. After about 3 weeks they came back to me saying everything is set and I will receive my order within a week. 2 weeks passed and I didn't even get a email back, I called multiple times with no answer I send emails with no answer then 3 weeks in I received a email saying it's on its way, it didn't arrive on the date they said it would(3 days later) so I send another email and proceeded to wait another 2 days for a reply when finally they said I should send my address AGAIN afterwards I waited another 4 days for the order to be delivered. Don't waste your money here it's poor customer service and a waste of time, they wil never see me again. Please note this is a review after a year of purchase because I saw some reviewers being threatened with lawsuits and forced to take refunds to remove their reviewers which I do not want or need I just want to expose these useless scammers!
0 replies
43 months ago
Pathetic customer service
Absolute WORST service I have experienced in my life! Our signal was so POOR I could not even send a whatsapp after they CONFIRMED I would have signal! When I reported it the first time no one came back to me when I reported it the 2nd time and threatened to cancel only then did someone come back to me and even then the sales person was so rude she ended up screaming at me because I was simply trying to explain the situation do not, I repeat, DO NOT USE THEIR SERVICES! I have since canceled my account with the and I'm looking forward to the last payment at the end of the month. I also hear that people are complaining that even if they canceled they continued to charge them for 2 to 3 months I am warning you now if it happens to me I WILL TAKE YOU TO COURT!
266 replies
Review Distribution
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1 Star
2 (100%)