TM
Thabang M
Active since Aug 2022
17
Reviews
0
Industries
Reviews
17 reviews3 months ago
Poor service from home affairs consultants
I don’t even have the words to describe how disorganised and irritating the department is. I went to a Nebo branch to change my surname on the 29/12/2025. The consultant told me that they need my dad to be there physically for the change. I am 30 years old by the way. I asked her 2times if that is all that is needed since she checked my documents. She confirmed everything is in order and only my dad is needed. I came to joburg where my dad is, we then went to the brakpan branch today 16/01/2026. Waited the whole day only to be told that my mother needs to be present as well. Now the question is do you guys follow the SOPs when working or you follow how your mood is on that particular day. We use money to come to your branches. We take some time off work to be there. I have spent a 1000 rands driving to joburg hoping to finally get assistance. Now I have to go back to Limpopo and fetch my mother for a 30 year old man to change his surname. These are financial costs which could have been avoided if someone did their ****ing job. I want someone to call me and explain what exactly is required when changing a surname.
0 replies
3 months ago
Your efforts are appreciated Lerato
I would like to extend my sincere appreciation to Lerato Pilane from MiWay Insurance for her outstanding assistance with my tyre claim. After experiencing repeated challenges with other agents who were unable to resolve the matter, Lerato stepped in and handled my claim with efficiency, professionalism, and genuine care. Her proactive approach and commitment ensured that my issue was resolved smoothly, restoring my confidence in MiWay’s service. Lerato’s dedication truly sets her apart, and I believe she deserves recognition for going above and beyond to assist me when others could not. She deserves a salary increase.
56 replies
5 months ago
Unprofessional service from the hospital
My wife went to the hospital last week Wednesday. Blood samples were taken and she was advised she should return Monday the 10 November. I took her there yesterday where she spent the whole day only to be told there’s a certain medication which is not available and she should return today for it. Guess what, she spent another full day there only to be told that the medication is still not there. Now the question is why take down my details including my number when opening a file if you not going to use the it. Why advise me to rerun on a specific day if you are not certain that medication will be available on that specified day. I tried reaching out to the complaints office with no luck. This is bull****. Yes we are sick and need assistance but it does not mean that we’ll take every bull**** thrown at us. I want this resolved asap
0 replies
5 months ago
Useless piece of ****
Useless internet provider. We use the internet for work purposes. Their accounts department does not work. Every time you call them they refer you to WhatsApp platform which is ****ing useless as you speak to a robot all day. I requested to speak to an agent I’m waiting like I’m in a home affairs queue. I need to work. Can someone call me
0 replies
6 months ago
****ty network
****ty experience from Vodacom. I purchased unlimited minutes for any network for today as I wanted to make a few outgoing business calls. Guess what. Vodacom chowed my airtime balance am not the unlimited minutes. I’ve been trying to get to speak to someone and they keep on sending me to a ****ing Tobi robot who’s ****ing useless as I want to speak to a human being. I want my airtime back!
106 replies
7 months ago
Matter escalated to NCR and CFDC
Best experience ever received from DMC. Today it marks seven months since I have been waiting for call recordings from DMC. They claim that I made payment arrangements with regards to a Capitec account that was sent over to them. I have never made any arrangements towards this account as the last payment date I did on this account was in 2019 surprisingly I am now owing them I requested that they send me the call recording where those arrangements were made. Till today I have not received anything. Last week September 4th I received a call from a consultant named SiyaSanga Langa who promised that I will receive a call from her team leader named Bongo Mavela on Friday 5th. I am still waiting. This matter has been going on for quite some time and I feel like it is time for me to escalate this matter to the relevant regulatory bodies like NCR as well as CFDC.
106 replies
10 months ago
Nonsense voice recognition system
What a bad experience. Nedbank cannot assist me confirming if my bank card has been delivered at the branch because their voice recognition machine faile to recognise my voice. What the f**k? Is that the only way to do your validations confirming you are speaking to the correct person. I am very disappointed in Nedbank. I switched from another bank because I was recommended by a friend, but am now regretting myself. I’m gonna look for another bank and switch to them. This is nonsense.
0 replies
15 months ago
Baddest service every time I claim
I took my policy in January 2024. In April I made a claim only to be told that my policy is still within waiting period as it started in march. We had a huge fight with them an a stubborn agent Dinika who insisted I requested that the policy start in march. I requested call recordings where I struggled to get them but I eventually did. Call recordings proved them wrong and they accepted my claim. My second claim was fine no issues. It is now January 2025, a year later and I am submitting a claim and I’m being told that I’m still within the 12 months period as my policy started in march 2024. Now we have to battle all over again. I spoke to Teddy who advised he will have to get call recordings, I offered to send him the recordings which he refused. At first they approved my claim for the incorrect amount as per a quote they got from Point S I questioned that and a Teddy advised to go check with the assessor and get back to me. He then did and re authorised my claim of which he has sent me a disclaimer that I signed and sent back. After receiving the document the story changes and I’m being told I cannot claim and they can long give me R600 for my claim. Who the f*** buys an 18 inch run flat tyre for 600 on a high performance car. The fact that a disclaimer was sent to me and I signed and sent back them, it means that they have done their due deligence and finalised the claim accordingly. I am willing to fight this to the bone. It will no longer be about needing assistance in getting my car back on the road, but about showing them what’s right.
56 replies
16 months ago
I would like to write a review about MiWay Insurance great service received from Mamelang Kotlolo
I would like to write a review about MiWay Insurance great service received from Mamelang Kotlolo. All questions answered professionally and in a timely manner. A 100/100 for you ⭐️
56 replies
20 months ago
Why are they still in business?
This is my second complaint about this company for the same issue. All they know is to send a ****ty response saying customers are important to them. The day I walk into their offices won’t be nice
159 replies
Review Distribution
5 Star
2 (11.764705882352942%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
15 (88.23529411764706%)