VB
Vanessa B
Active since Aug 2022
6
Reviews
0
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Reviews
6 reviews2 months ago
LOAN **** : CENTRAL FINANCE
I'm writing to report a ****ming company, [Central Finance Pty Ltd], which has been operating by charging initiation fees for their loans (R1749) and once that is paid they request a cash transfer fee (R1999) before your loan can be paid. When they informed me of the R1999 I cancelled my loan and requested a refund of the R1749. I have not be reinbursed. THEY ALSO OPERATE WITH A **** NCRCP NR Central Finance (Pty) Ltd NCRCP: 10598 Registration Number: 2018/233308/07 Details: - Company: Central Finance Pty Ltd Website: https://centralfinance.co.za/ Address: 38 Ingelsol Street, Lynnwood Glen, Pretoria, 0001 Landline: 08 75 101 778 WA Nr: +27 68 658 3937 Email address: info@centralfinance.co.za - Date: 30 January 2026 - Description: Loan **** (hidden fees are requested before your loan can be paid)
0 replies
22 months ago
This has been our worst Father's Day ever, and we are deeply disappointed.
Subject: Complaint Regarding Disappointing Stay at Cape Town Lodge and Hotel Dear Cape Town Lodge and Hotel Management, I hope this message finds you well. I am writing to express my deep dissatisfaction with our recent stay at your establishment. I had planned an exciting getaway for my husband to celebrate Father's Day, but unfortunately, our experience was extremely disappointing. Here are the specific issues we encountered: 1. I paid R3000 in advance for extras such as breakfasts and bar drinks (via direct payment into the Cape Town Lodge Bank account) to ensure a seamless weekend. However, upon our arrival, the extra money was not found in the booking notes, despite receiving confirmation upon sending the proof of payment. 2. When the payment was finally located, it was discovered that a digit had been incorrectly captured by the person making the notes. 3. We were informed at the bar that we could not use the money for drinks. 4. At the restaurant, we were told the money could not be used for dinner. 5. Similarly, at breakfast, we were told the money could not be used. 6. There was a complete lack of communication between all stakeholders involved. 7. On Saturday morning, the Assistant General Manager intervened, and we were eventually assisted. 8. Additionally, the bathroom sink was blocked, and although this was reported, no action was taken to resolve it. 9. Lastly, the receptionist (whose name, if I recall correctly, was Lizel), was extremely rude to us on the 17th when we checked out. Given these numerous issues, I would like to know what steps the hotel will take to compensate us for this unsatisfactory experience. We paid a significant amount of money and could have chosen many other hotels for this special occasion, yet our weekend was ruined. This has been our worst Father's Day ever, and we are deeply disappointed. I look forward to your prompt response. Sincerely, Vanessa Becker vanessa.becker76@outlook.com Booking nr: 4425662489
0 replies
43 months ago
Very disappointed in Samsung | Z3 fold
Good day My Z3 fold is 8 months old and what started as a white milky line in the fold in the inside of the screen ended up to be a black line and the screen is not responsive. I took the phone to a Samsung dealership who did not even inspect the phone and just said the black line cannot be fixed under warrantee. I escalated it again and was referred to a 3rd party. The phone was not booked in at all and the response was just that it looked like it fell. This morning I escalated it again and received the generic response from Samsung again ! Extremely disappointed in Samsung Customer Services I am extremely disappointed in the service I have received from Samsung. I have reported twice that my 8 month old Z 3 Fold that is still under warrantee has a black line in the middle of the fold (which started with a white milky line). I have read various reports of customers complaining about the exact same defect. My phone did not fall ! Even though the screen is not scratched any where - the only small mark is on the cover of the phone they are still saying that my phone fell. I have been a loyal Samsung customer for 25 years and I have NEVER fixed a phone under warrantee even as I look after my goods. Now they want to tell me that my phone fell and they are not prepared to fix the black line NOT CRACK in the middle of the fold. I am going to take this further now as I am not being taken seriously by Samsung Customer Care. This it totally not acceptable that a phone that costs R30000 + has a defect like this and then Samsung is not willing to fix it under warrantee (even though the phone is still under warrantee)!! Your urgent response is requested. Regards Vanessa Becker
133 replies
43 months ago
Extremely disappointed in Samsung Customer Services
I am extremely disappointed in the service I have received from Samsung. I have reported twice that my 8 month old Z 3 Fold that is still under warrantee has a black line in the middle of the fold (which started with a white milky line). I have read various reports of customers complaining about the exact same defect. My phone did not fall ! Even though the screen is not scratched any where - the only small mark is on the cover of the phone they are still saying that my phone fell. I have been a loyal Samsung customer for 25 years and I have NEVER fixed a phone under warrantee even as I look after my goods. Now they want to tell me that my phone fell and they are not prepared to fix the black line NOT CRACK in the middle of the fold. I am going to take this further now as I am not being taken seriously by Samsung Customer Care.
133 replies
44 months ago
Samsung using excuses not to repair phone under warrantee.
I escalated this matter in the last week of August 2022 and sadly to say it has not been resolved. The technician who assessed my phone is still saying the black line (started with a milky white line) in the middle of my Z fold 3 is because my phone fell. If this is the case, why are non of the screens scratched or cracked? Why is the outside screen still working? Why is it just the fold that has a black stripe? Why are there so many reviews of people complaining about the exact same issue - their Z fold has a black stripe through the middle and Samsung is saying it is not a factory fault hence the phone is no longer under warrantee! My phone is 8 months old!! For the 25 years I have been using Samsung phones and I have never even booked in a phone to be repaired under warrantee. This is totally unacceptable and it seems like a lame excuse not to repair the phone under warrantee! I am even willing to sign an affidavit in this regard. Also I would like to post pictures of the phone as well as send reviews of other Samsung users experiencing the exact same issue. Please advise an email address.
222 replies
44 months ago
Samsung, bad Customer Service on Z fold. Telling a customer a warrantee has expired without even sending in the phone!!!!
I have been a loyal Samsung customer for 25 years and this is the first time I have encounter this kind of bad customer service. I have a Z fold that is 8 months old and what started as a white milky line in the middle is now a big black line through out fold and my screen is unresponsive. Feedback from Tyger Valley Samsung - there is a drop mark on the phone hence the warrantee expired. I DID NOT DROP MY PHONE WHEN THE SCREEN STARTED WITH THE MILKY WHITE LINE. NOR DID I DROP IT WHEN THE BLACK STRIPE STARTED APPEARING. Samsung did not even bother to book in the phone and investigate!!
370 replies
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