Active since Aug 2022
After collecting my car at airport, I immediately noticed two small dents on the doors, I reported to the management. A week later I get told that these dents were already there prior to their service. I pointed out that there was fresh polish visible on the dents that was used to remove the paint from the other vehicle.
Holding onto an online query line for half an hour currently and counting. Crazy that an IT orientated company has such poor service.
First lodged my claim via my broker AON almost two months ago... Leaking roof which was repaired by a Sanlam appointed contractor two years ago, appears similar problem has reappeared. Sanlam promise me every week to resolve and then to escalate but ultimately nothing has happened. Extremely frustrating...
I have been a loyal customer to an opposing insurance company, but not only received better service but a far better price from King! Great service from Jannie Burness! Made signing up a new policy a simple process.