RB
Rishay B
Active since Aug 2022
4
Reviews
0
Industries
Reviews
4 reviews1 month ago
False advertising
If I could give zero I would. These guys advertise false prices on shopping platforms like Amazon, a few days later they cancel the order. This is false advertising, and they should be held accountable for their actions.
0 replies
29 months ago
TT connect is not worth it. No customer service, and way too expensive
This company is absolutely disgusting. They are absolutely greedy, they are charging a premium on their fibre line, ISPs are charging 900 rand for a 30mbps line, other areas you can get 50mbps for 500 rand, TT connect has a geographical monopoly and they are abusing the situation, by charging exorbitant fees to ISPs which charge us ridiculous fees. You can't get decent customer service, a fault on line was escalated to the ISP on Tuesday, technician came on Friday, he couldn't fix the problem, he informed us that he will come on Saturday, and he was a no show. You struggle to get hold of anyone from tt connect on weekends. TT connect needs to be escalated to the competition Commission. This is not terrible service, this is NO service. 1 star is way too high of a rating it should be negative stars. This company is absolutely disgusting.
71 replies
35 months ago
No customer service
Welcome to the Eskom of Fibre lines also known as TT connect. We have logged numerous calls with our ISP, and received no communication from TT Connect. When we contact TT connect directly, the agent was extremely rude informing us that we could not contact TT connect directly, the call has to come from the ISP, which we logged 10 times. The estate manager in the complex informed me that TT connect did come to the estate but they didn't come to fix the issue, it has being over 24 hours since we lost internet connection, we have paid over 300 rand on data bundles from mobile networks. at this rate they will only fix the problem at the end of the month so they can bill me a full fee. TT connect over charges for what exactly? Other fibre lines are so much cheaper and reliable, these guys are just like Eskom, they have a geographical monopoly in certain areas, and they don't care about their customers in these areas.
106 replies
44 months ago
Terrible Value
Their fiber lines are overpriced, there are so many competing Fibre lines that provide better value, TT connect has a geographical monopoly in the greenstone hill area, and they charge customers prices, were we can get double or triple the speed with another Fibre lines. We need a new fibre lines in greenstone hill.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
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2 Star
0 (0%)
1 Star
4 (100%)