KB
Kyle B
Active since Sep 2022
2
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Reviews
2 reviews17 months ago
Still awaiting delivery after more than a month
Used to be a good company, don’t know what’s happened now. Horrific customer service. Ordered a computer mouse on the 10th of December 2024, it is now the 27th of January 2025 and I’ve still not received anything. This was supposed to be a Christmas gift. I even selected shipping insurance on my order. So called 5 day lead time or whatever they advertise, every couple of weeks I get a lousy attempt to let me know it will be here in a few days, but every time it turns out to be a lie. If they cared about me as a customer they would have just simply made a plan, taken ownership of the problem and sorted it out. I’ve spent hundreds of thousands at this company and referred multiple businesses to use them, but they’ve now lost my business permanently, I’d rather go to Wootware or Rebeltech.
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25 months ago
Kitty and Puppy idiots
Saw an ad for adoption of a beautiful pup named buttercup from this shelter on Facebook, we phoned to book an appointment to come see her, where we were asked about what pets we already have, which we have two cats, and one adult female German shepherd (her name is Java), only to be abruptly told that we cannot adopt Buttercup, because Java is a female adult, in what world does this make sense ? The lady on the phone said that it is because when buttercup and Java will fight over territory. We’ve had a situation at home where an injured bird was in our garden and Java was protecting the bird and herding the cats away to keep the bird safe, she wouldn’t hurt a fly. Not to mention our cats are both adult cats who just two months ago joined the family, Java hasn’t had any sort of aggression over them whatsoever since they’ve been here and she didn’t know cats before and wasn’t raised around them, she is a complete sweetheart, but this “shelter” wasn’t in the slightest concerned about finding out more about Java and our circumstances to see if Buttercup would be a good fit for our home. I would have paid very much above the “adoption fee”, even 10x the adoption fee if it meant supporting a good respectable organisation, but the way that we were treated does not sit right with me. And then as a animal shelter you want to post how infuriated you are when a puppy hasn’t had any offers for adoption in weeks. Really in what world can you not adopt a female pup because you already have a female adult dog in your family. I can understand that you might have adoption rules, but they shouldn’t be that ridiculous, and at least try to accommodate and hear people out, organise a home visit, offer to allow the doggies to meet and see how they interact. And looking at the other reviews of this shelter it makes me sad, rather call yourself a pet shop if you’re in it for the money, and being kind to the people who are actually willing to come to a shelter to adopt fluffy family members is the least you can do.
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