Active since Sep 2022
Customer Service: 1/5 Cleanliness: 0/5 (Tables were not cleaned and the toilets are dirty smelling like urine ) Yesterday (06/12/2022) my sisters and I went to McDonald’s in Rivonia and what a terrible experience! We ordered sit-in and the tables were not cleaned at all. Our food took forever ( which wasn’t the problem because it was peak hour ) the problem I had was with their attitudes when we went up to check if our food was ready. The woman behind the counter was absolutely rude & disrespectful to my sister snapping at her telling her to wait and that food will be given at her time. She packed the tray so **** that everything ended up falling over. When the mess was made I ended up mopping myself with 3 staff members looking at me and walking away offering no help whatsoever.
10/11/22 - Went to the ice rink today, firstly the man at the skate hire was extremely rude and aggressive. No customer service At All ! But that is not my real gripe. We went for the 17:00 session and they had not cleaned the ice ! There is puddles of water on the ice making it EXTREMELY DANGEROUS. It was more like a water rink. Extremely disappointed with the service and dissatisfied with the facilities .