EA
Estelle A
Active since Sep 2022
6
Reviews
0
Industries
Reviews
6 reviews5 months ago
Pathetic Professionalism
Pathetic Professionalism of Recruiting team when conducting an interview Appalling
0 replies
10 months ago
SARS PATHETIC AND APPALLING CONTACT CENTRE !!!!!!
I have been trying to get ahold of Sars for the longest time to fill my business tax- i have been made aware that i need to fill via email as i could not do it online as i have come across a error to do it and unfortunately could not go into a branch to fill the return - so i tried calling to get this done before the due date - Eventually requested a callback because one waits for more than hour just to get assisted then i requested the callback option - someone eventually calls me back today then i answered the call but then nobody was talking to me but yet the call was answered and then the staff is laughing in the background and chatting not aware that im still on the line - trying to get assisted to do this Return as it is their job - This is absolutely not okay for someone that runs a business and not having enough time as it is - to still deal with this pathetic call Centre service - I WANT SOMEONE TO CALL ME SO I CAN GET THIS RETURN FILLED SO THAT I AM ABLE TO GET MY BEE CERTIFICATE , i am not able to apply for a tender now because of this Sloppy Service i think many people are getting from this Government institution!!!!!!!!
0 replies
23 months ago
Refund
I am absolutely appalled and disgusted by old mutuals service , I have opened up a funeral policy with OM a few months back , however I was deducted twice in one month on 2 different occasions when I tried query about this to old mutuals contact center I was expecting to get assisted and refunded almost immediately as it was a error on their side , I not just did not get assisted i couldn't even speak to a consultant as i was in the queue for almost a half an hour at a time , then decided to go in to a branch , got a refund request done then I needed to wait a month with not refund , decided to cancel the policy and demanded my money back , was at a branch numerous times but I am just being ignored, i WILL NOT RECOMMEND THIS SERVICE TO ANYONE , THIS COMPNY IS SUPPOSED TO BE A REPUTABLE AND TRUSTED BRAND BUT THIS IS ABSOLUTELY RIDICULOUS AND PATHETIC!!!! I still have not till this day received my money back!!!!! This people are *******
1 reply
25 months ago
Home affairs Capetown bad service
I have made a online booking for a new id document at home affairs in Capetown, appointment was scheduled for 11 -12 am , however I got the appointment early and only left the building after 2 the afternoon, the staff are in personal calls whilst helping client , two people go to lunch at a time , I don't know how they are conducting their service out there I will never go back there ... When I go and complain at the supervisor he just rudely brushes me off and had me wait my turn , this is supposed to be a straight forward service that is why they have the appointment system but I'm sorry I will never go back to that branch the service sucks !!!!
0 replies
33 months ago
DISGUSTING , UNPROFFESIONAL SERVICE FROM BABS
i have book an appointment on the babs system for a application for my identity document, received my date for the application, only to get to the Mitchell's plain home affairs branch to be told that their cables had been ******, i then tried to rebook an appointment on the site , that firstly is not user friendly at all!, secondly called the toll free number for the contact center to get assistance and countless emails to the email provided on the site, but no response at all, the staff doesn't even know how to answer a call, escalate a query never mind rebook an appointment as per the website indicates if you as a south African citizen needs assistance to make use of this service that is claimed to be quick and easy... but is not, i was told by the very ***********ly consultant on the call that the manager would contact me to resolve this very serious query as one need an identity document , and still no response since last week already, been battling with this query for more than a month now.
0 replies
45 months ago
UNHAPPY DISGUSTED SERVICE
I have purchased a Redmi At Mr Price promenade last year November. I have experience battery charging problems, booked in this unit in Belhar Mr Price, month later received an exact same sealed unit, 2months in having that device same problem persisted rebooked it with the request that I need a credit to exchange it for a different brand and just pay in the difference if I have to but got flat out refused. I am very disturbed and disappointed in the service to how Mr Price and Vodacom Deals with cellphone repairs, I have been back and forth with Mr Price and vodacom with this issue and I'm without a ozone for two weeks I am being given the run around and being offered a sealed unit again! I Don't want a Redmi Again I want a credit because I am very unhappy with this brand . I have been dealing with aneesa at canal walk and all she can say is the best the advance center out in jhb can do is give me a sealed unit! I have also explained to them that I work from my phone and they have the time to give me a back and forth run around just for a credit. This is absolutely unacceptable!
0 replies
Review Distribution
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1 Star
6 (100%)