ST
Steve T
Active since Feb 2010
3
Reviews
0
Industries
Reviews
3 reviews6 months ago
Proffessional
Pleasant, knowlegeable people who explained every item in details. A well structured script
53 replies
44 months ago
Is this company able to pays its obligations?
Having deposited my gold coins, I am now unable to get paid. the agreement says payment will be made within 14 working days, but staff have been well trained to deflect all my calls. I suspect they are unable to pay and I am at risk of losing my money
0 replies
102 months ago
NO delivery/No service response
Purchased and paid(both online) for two car value reports on 20 November 2017. I received the invoices and confirmation that my bank had processed the payment. When I didnt receive the reports by mail, I posted a query on an enquiry on the website. The message returned that some one would get back to me shortly. I got no response so called the call centre this morning. After the endless IVR system I endured the nonsensical security that involves send me a pin via sms and after I read it back to the operator her next questions was "please confirm your mobile number" !! The lady was unable to assist and could not escalate the issue because her team leader was in a meeting. I tried again a little later and endured the identical experience. This operator said she would call me back shortly...that we 4 hours ago. So, still no delivery or response. The call centre has a message saying they are experiencing high call volumes....
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)