JK
Johann K
Active since Sep 2022
2
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2 reviews23 months ago
Morgan Nissan Northcliff - Bad news
So, I made an enquiry on a bakkie they are advertising. Steven Bianchina responds informing me that the vehicle is available. I confirm the viewing on Monday for Tuesday. Arrive for the viewing, love the vehicle confirm it would be a cash sale. I am told there was two finance applications that was not approved but there are lots of enquiries on the vehicle would I mind paying a deposit which I agreed to. An offer to purchase and the dealership banking details were emailed to me. After a while Steven mentions that I should not pay the deposit as yet and they will see if they can match the offer, I received from Weelee. At this time, I asked if they could keep me informed as the dealership buying my car will arrive today Thursday to view and take my vehicle. Yesterday afternoon 29 May I sent a WhatsApp message and made a few attempts calling Steven as I needed to confirm if they will make an offer on my vehicle before today so that I don't waste the dealerships time coming from Gezina in PTA. No answer to my call and WhatsApp messages. This morning, I receive a message informing me that Steven will get back to me. And moments later confirming that his manager is going with a finance deal and the vehicle is no longer available. Not honest not transparent, time wasters. Clearly communication with clients and between themselves is non-existent. Be careful to buy a vehicle from this dealership
0 replies
39 months ago
I have purchased many vehicles in my lifetime but have not experienced service so professional and honest from this dealership
I have purchased many vehicles in my lifetime but have not experienced service so professional and honest from this dealership. Warren Osmers was a pleasure to deal with
112 replies
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