HD
Heinrich D
Active since Sep 2022
4
Reviews
0
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Reviews
4 reviews21 months ago
Absolutely and utterly useless!
Teljoy is a complete joke! After i couldn't afford the appliance anymore i returned it and never heard from them again altho my number changed but my email has been the same ever since, after 2-3years i found that they had me on ***** listing, as i contacted there useless call centre that keeps you on hold for almost an hour!! They are rude and arrogant, eventually they directed me to the lawyers due to the fact that i owe them money i was never aware of not even a single email! So if i did not contact them i still wouldn't have been able to sort the account out. The lawyers that was rude and threatening me if i did not pay they will list me of 10 years and i can then not do anything. So i payed over R5000 and brought everything up to date, the lawyer said they will send me an invoice stating that i payed and i would be take off of the ***** listing within 3-7 working days.. Its been almost a month now and i am still on that data base. Its hurting my business and im losing contracts due to it!!! Ive had no feedback from the lawyers or teljoy. As they said to me i will be liable for the lawyers fees. If this continues you will be liable for my lawyers fees. This company is just a ****! Ill never buy or rent from you again. You have till the 25th to get my name off that listing or you will also be receiving a letter from my lawyer
58 replies
26 months ago
Amazing service
Quick fast and reliable service
0 replies
34 months ago
Deal from hell cmh nissan, I'll never go back again!
Bought my bmw at cmh nissan Sandton from tomelo as our sales agent in October 2022, first off the back showing me the car and actually selling me the car was most definitely a good, since then all went down. The after sales is horrible as well as the customer service. I have asked numerous time were is my spare key and service book but I they just keep saying they will ask tomelo and get back to us that never happens. Sill I have no spare key and service book for a car that is costing me almost 200 k. I had the car about a month and had to send the car back because my breaks was done even tho they said my car was inspected and everything is fine when I bought the car, so they ordered the parts cost me a few days then they called and said the got the wrong breaks so they have to order another set so about a week and a half I went without a car, after that the 3rd month that I had the car then I had to replace the battery that cost me another 4k. Now in June I sent my car in due to a fact that my car is having an excessively rough start and the car is pulling to the left. So they they charged me another 3,5k to replace the tyrod at the wheel.. so when I went to go pick my car up I asked about the rough idle they technician said to me its normal for a bmw to have a rough idle, but once again I've said to him it is excessive ( not normal) and that it is the timing chain. The not so clever technician agreed then after, the customer told him what the problem is with the car said we need to order a timing chain kit, I'll have to wait again, I do not have time to waist as I struggle to get off work and is costly as I'm traveling everytime from Benoni. The lady at the help desk amisha at that time very rudely said you bought a motor plan with the car and warranty take it to bmw itself. I asked again for my service book and my spare key from her she said she will email the boss and add tomelo in and Cc me into the email because I want my book and key, it a about a month now still no contact from them what so ever. I'll never buy from cmh again! You guys was amazing until the car was sold, and the car you sold me was full of defects.
0 replies
44 months ago
What an absolute joke
We tried buying a car while trading in a car, thus when we went to midstream branch they wanted us to get certificates from Renault before they purchase the car, and this is not in there advertising.. so we sold the car privately want looked at another car, and had absolute no response on it, we eventually went to the dealership again and the car was already sold, frustrated and desperate to get a new car we went to Germiston branch, the sales consultant said to us that the car we are looking at was reserved for another person but the deal didn't go through so he will reserve the car for us, contacting the agent that Monday, and asked about the progress on the car, he told me he is just waiting on approval for finance. An hour went by and he let me know the car was already sold, I asked him to give me the managers number so I can get answers why this happened. The agent first asked me why and when I told him I'm a client I want to talk to the manager due to poor service I was called and he told me that he doesn't like messages like that, finally I got ahold of the manager explained everything to him, thus he was very apologetic and tried helping, he said another agent will contact me and help me asap, so I searched for another car, I found one and sent it through to the manager he said once again an agent will call me, I've filled in the documents sent it to my previous agent and to the manager, thus no progress as yet, so it doesn't help that you have cash deposits and everything they need in line. This place is an absolute joke! I am forced to buy a car there due to me not having a car because I sold it for the car they promised, this will definitely be the last car I buy there, I would not recommend this company, slow service, unreliable and pathetic
133 replies
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1 (25%)
4 Star
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1 Star
3 (75%)