CN
CMH Nissan Sandton
Unclaimed Business
CN
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBC
Brian C
1 reviews | Active since Jan 2020
21 Jan 2025, 07:36
BAD CUSTOMER EXPERIENCE
We are just in a process of buying a car for my daughter at Nissan Sandton, our first conversation with Alaric was such a pleasure. Then he handed us to his sales Manager. We had such a bad customer experience With Nomvula, the lady is so rude and condescending, I wonder how she has risen through ranks, maybe this is a family business hence she can speak to customers the way she does. I almost cancelled the whole deal, unfortunately that would have meant taking a deal away from the young Alaric who is new at his job, but very professional. Nomvula left such a bad taste.. Please REFUSE TO BE SERVICES BY THIS LADY
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Brian C
1 reviews | Active since Jan 2020
21 Jan 2025, 07:36
BAD CUSTOMER EXPERIENCE
We are just in a process of buying a car for my daughter at Nissan Sandton, our first conversation with Alaric was such a pleasure. Then he handed us to his sales Manager. We had such a bad customer experience With Nomvula, the lady is so rude and condescending, I wonder how she has risen through ranks, maybe this is a family business hence she can speak to customers the way she does. I almost cancelled the whole deal, unfortunately that would have meant taking a deal away from the young Alaric who is new at his job, but very professional. Nomvula left such a bad taste.. Please REFUSE TO BE SERVICES BY THIS LADY
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Bongiwe M
1 reviews | Active since Jan 2020
9 Oct 2024, 09:16
Dealing **** selling faulty car
This dealership deserves a zero. Bought a brand new car that had a terrible noise when accelerating. Reported the problem was told I can't drive the car. After numerous attempts in communicating a solution i wrpte an email to the manager and salesman. Only then I was told to bring in thr car for a diagnosis that took 2 full working days after which I was told nothing was wrong even though a little birdie told me the workshop manager asked how this car was released to me in this condition. I left the car at the dealership trying to handle the case thoroughly the Ombudsman since the principle dealer refused to take the car back stating I have signed a contract and obligated to pay for the car.
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Bongiwe M
1 reviews | Active since Jan 2020
9 Oct 2024, 09:16
Dealing **** selling faulty car
This dealership deserves a zero. Bought a brand new car that had a terrible noise when accelerating. Reported the problem was told I can't drive the car. After numerous attempts in communicating a solution i wrpte an email to the manager and salesman. Only then I was told to bring in thr car for a diagnosis that took 2 full working days after which I was told nothing was wrong even though a little birdie told me the workshop manager asked how this car was released to me in this condition. I left the car at the dealership trying to handle the case thoroughly the Ombudsman since the principle dealer refused to take the car back stating I have signed a contract and obligated to pay for the car.
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Sifiso K
1 reviews | Active since Jan 2020
10 Nov 2023, 13:48
MR
I am very disappointed with NIssan Sandton , I bought a faulty car 2 years ago and an error came up after 3 months of buying a car and i took it in for repair after being told i have to pay for it . three months again same error came up and took it to Nissan Midrand , again i paid for service . Now after 6 months its same error again and they say the engine is faulty and needs to be replaced . I then logged a complain with NIssan SA and they referred me to Nissan Sandton and the manager there was very rude and was not willing to help me . I now left stranded with no one to assist me !! I hate NISSAN and regret why i bought this brand !!!
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Sifiso K
1 reviews | Active since Jan 2020
10 Nov 2023, 13:48
MR
I am very disappointed with NIssan Sandton , I bought a faulty car 2 years ago and an error came up after 3 months of buying a car and i took it in for repair after being told i have to pay for it . three months again same error came up and took it to Nissan Midrand , again i paid for service . Now after 6 months its same error again and they say the engine is faulty and needs to be replaced . I then logged a complain with NIssan SA and they referred me to Nissan Sandton and the manager there was very rude and was not willing to help me . I now left stranded with no one to assist me !! I hate NISSAN and regret why i bought this brand !!!
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Allison M
1 reviews | Active since Jan 2020
10 Aug 2023, 09:54
****** car dealers ship
****** car dealer ship only favors white, Indians and coloreds people. Amishar from service department will show you that without asking for it. Hyde park coner Nissan! is needs to be checked.
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Allison M
1 reviews | Active since Jan 2020
10 Jul 2023, 13:15
Not happy
My last review was removed❗️Because I said the truth. I was not happy with the service I got from the lady, her name is Amishar, she is bossy discriminating against black people only offer good service to the white people only.
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Allison M
1 reviews | Active since Jan 2020
10 Jul 2023, 13:15
Not happy
My last review was removed❗️Because I said the truth. I was not happy with the service I got from the lady, her name is Amishar, she is bossy discriminating against black people only offer good service to the white people only.
0
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Heinrich D
1 reviews | Active since Jan 2020
6 Jul 2023, 16:10
Deal from hell cmh nissan, I'll never go back again!
Bought my bmw at cmh nissan Sandton from tomelo as our sales agent in October 2022, first off the back showing me the car and actually selling me the car was most definitely a good, since then all went down. The after sales is horrible as well as the customer service. I have asked numerous time were is my spare key and service book but I they just keep saying they will ask tomelo and get back to us that never happens. Sill I have no spare key and service book for a car that is costing me almost 200 k. I had the car about a month and had to send the car back because my breaks was done even tho they said my car was inspected and everything is fine when I bought the car, so they ordered the parts cost me a few days then they called and said the got the wrong breaks so they have to order another set so about a week and a half I went without a car, after that the 3rd month that I had the car then I had to replace the battery that cost me another 4k. Now in June I sent my car in due to a fact that my car is having an excessively rough start and the car is pulling to the left. So they they charged me another 3,5k to replace the tyrod at the wheel.. so when I went to go pick my car up I asked about the rough idle they technician said to me its normal for a bmw to have a rough idle, but once again I've said to him it is excessive ( not normal) and that it is the timing chain. The not so clever technician agreed then after, the customer told him what the problem is with the car said we need to order a timing chain kit, I'll have to wait again, I do not have time to waist as I struggle to get off work and is costly as I'm traveling everytime from Benoni. The lady at the help desk amisha at that time very rudely said you bought a motor plan with the car and warranty take it to bmw itself. I asked again for my service book and my spare key from her she said she will email the boss and add tomelo in and Cc me into the email because I want my book and key, it a about a month now still no contact from them what so ever. I'll never buy from cmh again! You guys was amazing until the car was sold, and the car you sold me was full of defects.
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Heinrich D
1 reviews | Active since Jan 2020
6 Jul 2023, 16:10
Deal from hell cmh nissan, I'll never go back again!
Bought my bmw at cmh nissan Sandton from tomelo as our sales agent in October 2022, first off the back showing me the car and actually selling me the car was most definitely a good, since then all went down. The after sales is horrible as well as the customer service. I have asked numerous time were is my spare key and service book but I they just keep saying they will ask tomelo and get back to us that never happens. Sill I have no spare key and service book for a car that is costing me almost 200 k. I had the car about a month and had to send the car back because my breaks was done even tho they said my car was inspected and everything is fine when I bought the car, so they ordered the parts cost me a few days then they called and said the got the wrong breaks so they have to order another set so about a week and a half I went without a car, after that the 3rd month that I had the car then I had to replace the battery that cost me another 4k. Now in June I sent my car in due to a fact that my car is having an excessively rough start and the car is pulling to the left. So they they charged me another 3,5k to replace the tyrod at the wheel.. so when I went to go pick my car up I asked about the rough idle they technician said to me its normal for a bmw to have a rough idle, but once again I've said to him it is excessive ( not normal) and that it is the timing chain. The not so clever technician agreed then after, the customer told him what the problem is with the car said we need to order a timing chain kit, I'll have to wait again, I do not have time to waist as I struggle to get off work and is costly as I'm traveling everytime from Benoni. The lady at the help desk amisha at that time very rudely said you bought a motor plan with the car and warranty take it to bmw itself. I asked again for my service book and my spare key from her she said she will email the boss and add tomelo in and Cc me into the email because I want my book and key, it a about a month now still no contact from them what so ever. I'll never buy from cmh again! You guys was amazing until the car was sold, and the car you sold me was full of defects.
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Bafana M
1 reviews | Active since Jan 2020
22 Jun 2023, 08:47
*****
I bought a car in May 2021 which it came with a service plan plus an extended service plan, contract was signed and when I had to use the extended service plan was told that the contract was amended and when I called nissan I was told the person who amended the contract has lest the company so they can't help me out as it is not their fault that the contract was amended, I spoke to used car manager who was rude in helping out and kept on telling me that he will find out and call me back once he has an answer, I waited for response from him for months and when I decided to call again , he then told me that their accounts lady has resigned and he cannot help me out. When I called Traffic the company I bought a extended service plan with, I was told they can't refund me any how because they only pay service companies and it's not their fault that the contract was amended so I should take it up with nissan and till today I'm still waiting on them to help out with all the extended service that I bought from them.
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Bafana M
1 reviews | Active since Jan 2020
22 Jun 2023, 08:47
*****
I bought a car in May 2021 which it came with a service plan plus an extended service plan, contract was signed and when I had to use the extended service plan was told that the contract was amended and when I called nissan I was told the person who amended the contract has lest the company so they can't help me out as it is not their fault that the contract was amended, I spoke to used car manager who was rude in helping out and kept on telling me that he will find out and call me back once he has an answer, I waited for response from him for months and when I decided to call again , he then told me that their accounts lady has resigned and he cannot help me out. When I called Traffic the company I bought a extended service plan with, I was told they can't refund me any how because they only pay service companies and it's not their fault that the contract was amended so I should take it up with nissan and till today I'm still waiting on them to help out with all the extended service that I bought from them.
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Natalie C
1 reviews | Active since Jan 2020
26 Jan 2023, 11:19
Won’t ever trust CMH again
Bought a vehicle from the CMH Nissan Hyde Park branch. The OTP was signed on the 6th of January 2023. The car had “apparently” gone through a 101 check, a full service history was “available” and only 2 owners. It was also given its 105k service at CMH Nissan Hyde Park. We collected the car on the 9th of January 2023 at 16:30. I sent the vehicle into Renault (Fourways) to do a full check and report. We found out that the turbo was just about to blow at a cost of R46000 not including labour or any other issues that we could not see (we had the car for 2 days and less than 50kms driven) the brakes on the rear were at their minimum limit, so no idea how the car was road worthy and not replaced before us taking ownership. We also discovered that the car keys would need to be replaced at R4500 each and the spare key was actually not for that vehicle. When we collected the car, I checked both books and something seemed a bit suspicious to me (for a 2015 model, the stamps seemed a bit new), so I called the Renault dealership (Renault Northcliff) which had their stamp in both the warranty book and service book as the original dealership of sale. Yet confirmed that the car was originally registered at a different dealership(Renault route 24); but was stamped in both books by Renault Northcliff. I then checked with all the branches that the car was “serviced” at and; you can imagine that almost every service was done at an different dealership but stamped by another, mainly Renault route 24- which proved to be more accurate but The dates and mileage records didn’t match at all for Renault Northcliff. Other than the other things that were either broken or barely functional. These were made aware of when the OTP was done and we were assured that it would be fixed before handover. Now, the saddest part was that this car was for my son in law who was so excited about his beautiful new car and putting a R30000 deposit down had to return his “new baby”on Friday the 13th. We are still waiting for a refund from CMH Nissan Hyde Park. It has been 2 weeks and no confirmation or communication has been sent. and why it has taken so long to refund. The attitude of the Dealer Principal was not professional and at a point in my meeting with him on that Friday, he insinuated that I was a idiot and couldn’t read the service history correctly. (I have owned 5 Renaults). I’m pretty intelligent and amazingly I can read. This was a cheap shot at a kid and a supposedly dumb and naive woman and a quick sale to dump a piece of **** on us. Absolutely disgusting! The sales man was pleasant but seemed to be a recent hire and needed training on customer service. His manager was friendly until I asked for the service book (which was “missing” at that point (so no record was available then, but a “new book was In the cubby hole) and then made himself scarce whilst we were completely this deal. Shocking from a well known company. I will never deal with CMH Hyde Park again and possibly not with CMH at all.
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Natalie C
1 reviews | Active since Jan 2020
26 Jan 2023, 11:19
Won’t ever trust CMH again
Bought a vehicle from the CMH Nissan Hyde Park branch. The OTP was signed on the 6th of January 2023. The car had “apparently” gone through a 101 check, a full service history was “available” and only 2 owners. It was also given its 105k service at CMH Nissan Hyde Park. We collected the car on the 9th of January 2023 at 16:30. I sent the vehicle into Renault (Fourways) to do a full check and report. We found out that the turbo was just about to blow at a cost of R46000 not including labour or any other issues that we could not see (we had the car for 2 days and less than 50kms driven) the brakes on the rear were at their minimum limit, so no idea how the car was road worthy and not replaced before us taking ownership. We also discovered that the car keys would need to be replaced at R4500 each and the spare key was actually not for that vehicle. When we collected the car, I checked both books and something seemed a bit suspicious to me (for a 2015 model, the stamps seemed a bit new), so I called the Renault dealership (Renault Northcliff) which had their stamp in both the warranty book and service book as the original dealership of sale. Yet confirmed that the car was originally registered at a different dealership(Renault route 24); but was stamped in both books by Renault Northcliff. I then checked with all the branches that the car was “serviced” at and; you can imagine that almost every service was done at an different dealership but stamped by another, mainly Renault route 24- which proved to be more accurate but The dates and mileage records didn’t match at all for Renault Northcliff. Other than the other things that were either broken or barely functional. These were made aware of when the OTP was done and we were assured that it would be fixed before handover. Now, the saddest part was that this car was for my son in law who was so excited about his beautiful new car and putting a R30000 deposit down had to return his “new baby”on Friday the 13th. We are still waiting for a refund from CMH Nissan Hyde Park. It has been 2 weeks and no confirmation or communication has been sent. and why it has taken so long to refund. The attitude of the Dealer Principal was not professional and at a point in my meeting with him on that Friday, he insinuated that I was a idiot and couldn’t read the service history correctly. (I have owned 5 Renaults). I’m pretty intelligent and amazingly I can read. This was a cheap shot at a kid and a supposedly dumb and naive woman and a quick sale to dump a piece of **** on us. Absolutely disgusting! The sales man was pleasant but seemed to be a recent hire and needed training on customer service. His manager was friendly until I asked for the service book (which was “missing” at that point (so no record was available then, but a “new book was In the cubby hole) and then made himself scarce whilst we were completely this deal. Shocking from a well known company. I will never deal with CMH Hyde Park again and possibly not with CMH at all.
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