K
Keetesh H
Active since Sep 2022
10
Reviews
0
Industries
Reviews
10 reviews11 months ago
I CANCLED MY POLICY! POOR SERVICE!
STAY AWAY FROM THIS COMPANY!!! 1st Claim: Never have I experienced such terrible service & miss information. Before signing up I was told I could use my panel beater. When time to claim they said I cant, I had to fight to get my panel beater listed and work approved. WAS A HEADACHE 2ncd Claim; I called in before submitting a claim, and was told the new window period will be on the 20th of may 2025, I have submitted a claim and was asked to send in all info, which I did, than I was told only on the 11 June can I submit a claim! WHY WAS I MISS INFORMED , that lead to me wasting my time and claim not processed. Also dealing with Siyabonga Tshabalala who ignored my mails when documents was 1st sent, no even message to say they were received, I have canceled my policy, I have scratch and dents for a long time, but this service is very poor & unsatisfactory & they have failed in every way possible. STAY AWAY FROM THIS COMPANY!
507 replies
13 months ago
POOR SERVICE & VERY DISSAPOINTED
I have taken up scratch & dent cover last year November. When sold the policy , I was told that I could use my own panel beater as long as RMI approved. I put a claim on the 12 March , and then was told that I cannot use my panel beater, I have laid a complaint, and requested the call records, than I was transferred to YOLANDA MKANGALA, who assured me that I can use my panel beater but must send all required docs and images of my car, so I completed all required documents and senT on the 24th of March, Up till now no one has contacted me regarding my claim and I'm been pushed around and very un happy!!!! They said the turn around time is 24 to 48 hours, GOING SECOND WEEK NOW, NO RESPONSE .PLEASE BE CAREFUL WITH MOTO HAPPY, THERES NOTHING TO BE HAPPY ABOUT WHEN YOU BEEN PLAYED & ****** OF YOUR HARD EARNED MONEY, THEY WILL SAY ANYTHING TO MAKE SALES BUT NOT PRODUCE GOOD SERVICE. I CANCELED BIDVEST WHICH GAVE EXCELENT SERVICE TO GET POOR SERVICE LIKE THIS! I WILL GO TO THE OMNUDSMAN NEXT SHOULD THEY NOT COME BACK TO ME!
222 replies
18 months ago
Happy Customer (Scratch & Dent)
Hello Everyone I have taken up a scratch and dent policy with Motor happy. They have some really good deals on the scratch and dent value added services. I'm happy to get value for money. The sales consultant was very informative and answered all my questions. I will await now and see how they treat me in future when I'm ready to register a claim. I have given 4 Stars. After a claim , I will be back here to update to 5 stars if all goes well. I have also another vehicle which I intend on adding on , if all goes well. :) Thank you
53 replies
18 months ago
Great Value Added Service
Best Insurance, very hard to find Insurance that has your back when the un expected happens. Never had a problem ever when claiming or needed assistance.
0 replies
19 months ago
POOR SERVICE & UNDERSTANDING
I have received an annual increase letter on the 1st of April 2024. I have then called netstar and spoke to some one and negotiated a lower premium, as I have been with netsar from 2012. They have agreed to lower my premium but they kept charging new rates. The rates were not amended. When the debit went out, they still charged me the new rate, I called in and from then till now, they all seem so *********** and always keep transferring me to new people and giving me new stories. I am quite fed up off NETSTAR especially been a loyal customer for so long, NETSTAR KEPT ON DEBITING ME THE NEW RATES right up until recently, I was also promised a refund and also a months free service due to their un professional employees that work for them. It's not about the money, it's about the principal behind things and they ****ed me off because every time I call them, they have not loaded any refund or month service free! (PLEASE LISTEN TO ALL THE VOICE CALLS FROM APRIL, MAY TILL NOW) nothings been done and it's always like a new thing that I have to keep explaining! NETSTAR WASTED MY ARITIME AND CAUSED ME ALOT OFF INCONVIENIENCE EVERYTIME I HAVE TO MAKE A CALL TO THEM. I am a very unhappy client , been loyal to NETSTAR but they cannot honor their words, So if they cannot honor their word, why must i still be loyal and pay for such terrible and poor service!. SO GOING FORWARD I WANT TO CANCEL MY NETSTAR AND ALSO WILL BE POSTING ON HELLO PETER SA TO LET PEOPLE KNOWHOW TERRIBLE THEIR SERVICE REALLY IS. I Will not pay the cancelation fee also, CAUSE I'M SICK AND TIRED OFF PAYING NETSTAR MEANWHILETHEY LIKE ROBBING PEOPLE. ATTACHED IS CORRESPONDENCE FROM SOME ONE WHO ALSO WHO NEVER KEPT TO THEIR WORDS.
212 replies
19 months ago
POOR SERVICE AND ALWAYS LIES
I have received an annual increase letter on the 1st of April 2024I have then called netstar and spoke to some one and negotiated a lower premium, as I have been with netsar from 2012. They have agreed to lower my premium but they kept charging new rates. The rates were not amended. When the debit went out, they still charged me the new rate, I called in and from then till now, they all seem so *********** andalways keep transferring me to new people and giving me new stories. I am quite fed up off NETSTAR especially been a loyal customer forso long, NETSTAR KEPT ON DEBITING ME THE NEW RATES right up until recently, I was also promised a refund and also a months freeservice due to their un professional employees that work for them. It's not about the money, it's about the principal behind things and they ****ed me off because everytime I call them, they have not loaded any refund or month service free! (PLEASE LISTEN TO ALL THE VOICE CALLS FROM APRIL, MAY TILL NOW) nothings been done and it's always like a new thing that I have to keepexplaining! NETSTAR WASTED MY ARITIME AND CAUSED ME ALOT OFF INCONVIENIENCE EVERYTIME I HAVE TO MAKE A CALL TO THEM. I am a very unhappy client , been loyal to NETSTAR but they cannot honor their words, So if they cannot honor their word, why must i still be loyal and pay for such terrible and poor service!. SO GOING FORWARD I WANT TO CANCEL MY NETSTAR AND ALSO WILL BE POSTING ON HELLO PETER SA TO LET PEOPLE KNOW HOW TERRIBLE THEIR SERVICE REALLY IS. I Will not pay the cancelation fee also, CAUSE I'M SICK AND TIRED OFF PAYING NETSTAR MEANWHILETHEY LIKE ROBBING PEOPLE. ATTACHED IS CORRESPONDENCE FROM SOME ONE WHO ALSO WHO NEVER KEPT TO THEIR WORDS.
0 replies
28 months ago
BIDVEST BEST INSURANCE
Bidvest Insurance Never ever disappoints you! From the time a few years I have been covered with them, they always give the best satisfaction. Also repair companies love working with them as they are fast and efficient. Thank you
128 replies
29 months ago
King Price Insurance Mechanical Warranty
Great service from KING PRICE. Had a break down (GearBox) and Charmaine Hamon had assisted the whole process successfully and also the turnaround time was really impressive. Car will be back on the road soon. Thank you KING PRICE
645 replies
32 months ago
POOR SERVICE & VERY DISSAPOINTED
Very disappointing that they do not understand their Client. I was with Hollard from 2019, They moved me over to dot sure, it has been 3 years that I have had no claims, I was due for the no claim reward this year Feb 2023. I emailed all required documents and also spoke to more then 2 consultants which promised to get back to me... Up until now.. no one has called or rectified this problem. I HAVE TO KEEP REPEATING MYSELF EVERY TIME BECAUSE NO ONE UNDERSTANDS.
120 replies
43 months ago
BIDVEST SCRATCH AND DENT - GREAT SERVICE
Bidvest scratch and Dents I had damaged all 4 rimms on the way to visit family. Put a claim in and a day later the quote and repairs were approved. Interacted with Thembisi and BEST SERVICE AND BEST RESPONSE FROM INSURANCE EVER.
133 replies
Review Distribution
5 Star
4 (40%)
4 Star
1 (10%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (50%)