Bidvest scratch and dent
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Bidvest scratch and dent
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
30 Oct 2025, 18:55
BIDVEST INSURANCE - STAY AWAY FROM THEM
I have been battling with Bidvest Insurance since July 2025 for 2 my minor claims Scratch and Dent : 4001_00047785900 & 400_00045294402 - Up to this day my car remains unrepaired. i have been paying for a number of years and this was my first claim - it over 4 months with no success
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Anonymous
1 reviews | Active since Jan 2020
30 Oct 2025, 18:55
BIDVEST INSURANCE - STAY AWAY FROM THEM
I have been battling with Bidvest Insurance since July 2025 for 2 my minor claims Scratch and Dent : 4001_00047785900 & 400_00045294402 - Up to this day my car remains unrepaired. i have been paying for a number of years and this was my first claim - it over 4 months with no success
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Anonymous
1 reviews | Active since Jan 2020
16 Mar 2023, 14:43
I was assisted by an agent Sinoduduzo who was very enthusiastic and helpful assisted me with elaborating on how do I submit a claim she did everything while I was on a call with her
I was assisted by an agent Sinoduduzo who was very enthusiastic and helpful assisted me with elaborating on how do I submit a claim she did everything while I was on a call with her. Ensured that I received email with claim form attached. I must say ashe made up from the poor service I received earlier where by an agent took my details and never called back
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Anonymous
1 reviews | Active since Jan 2020
16 Mar 2023, 14:43
I was assisted by an agent Sinoduduzo who was very enthusiastic and helpful assisted me with elaborating on how do I submit a claim she did everything while I was on a call with her
I was assisted by an agent Sinoduduzo who was very enthusiastic and helpful assisted me with elaborating on how do I submit a claim she did everything while I was on a call with her. Ensured that I received email with claim form attached. I must say ashe made up from the poor service I received earlier where by an agent took my details and never called back
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
13 Feb 2023, 13:19
Service was very professionally and efficiently managed
Service was very professionally and efficiently managed. Wesley the assessor was very customer centric and commu nication was clear, pleasure to deal with
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Anonymous
1 reviews | Active since Jan 2020
22 Nov 2022, 20:51
Bidvest scratch and dent waste of time and money.
Waste of time and money!! I have been a client of Bidvest scratch and dent cover for a while. I have been claim free for a long time and the first claim I had was a terrible experience. Firstly I was told to upload the docs and claim to an online portal, which I did. After a while when I was ready to take the vehicle in I was informed that a system change over was done and all my quotes, pics etc was lost. A clear lack of internal control within BIDVEST to allow this to happen. I then informed the call center that I am not willing to get quotes etc again and I will take the panel beater that I trust. I was told by the Bidvest representative that I can claim a reimbur*****t. After I paid for the repair and followed process I was denied. A complete inconsistency in explanations by the sales staff, call center reps and assessors. Futhermore I had to consistently follow up with the assessors as they did not return my calls. I do not recommend this policy at all. A complete waste of money time and effort!!!!!!!
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Anonymous
1 reviews | Active since Jan 2020
22 Nov 2022, 20:51
Bidvest scratch and dent waste of time and money.
Waste of time and money!! I have been a client of Bidvest scratch and dent cover for a while. I have been claim free for a long time and the first claim I had was a terrible experience. Firstly I was told to upload the docs and claim to an online portal, which I did. After a while when I was ready to take the vehicle in I was informed that a system change over was done and all my quotes, pics etc was lost. A clear lack of internal control within BIDVEST to allow this to happen. I then informed the call center that I am not willing to get quotes etc again and I will take the panel beater that I trust. I was told by the Bidvest representative that I can claim a reimbur*****t. After I paid for the repair and followed process I was denied. A complete inconsistency in explanations by the sales staff, call center reps and assessors. Futhermore I had to consistently follow up with the assessors as they did not return my calls. I do not recommend this policy at all. A complete waste of money time and effort!!!!!!!
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