Active since Sep 2022
Poor Experience with staff. Staff unable/unwilling to assist on clarity on Section 18 and changes. Wrote an e-mail to first HPCSA staffer, whose details were given by switchboard as the person to liaise as regards clarity on changes to Section 18. This individual just never rep****. Despite two requests. Then switchboard gave a second person to contact. The second person responded, then ghosted me. Reacher out to her twice as well. The word professional in context of HPCSA is an oxy*****. There seems to be a paucity of legal skills set within the HPCSA to respond to queries on Section 18
One of the worst companies you can deal with. Staff are poorly trained, lack empathy and frankly are rude . Their consultant Arno is an unrepentant and plainly not honest. Their incompetence is unrivalled as they make calls with out checking. Have been called about some one else's debt as I shared the surname only. FNB should really review who they associate their brand with.
Owner is an extremely rude person. Software did not work. Was very reluctant to do the refund, despite a pledge to do so. He seems to lack the mechanical know-how to optimize performance.