BT
Beatrice T
Active since Feb 2010
3
Reviews
0
Industries
Reviews
3 reviews20 months ago
DSTV - ******* debit orders continue after service cancelled.
I cancelled our DSTV on 30 October 2023 at 10.51am and was told that services would be terminated on 3/11/2023. I was assured that no further monies were payable as there was no service offered. On 4 November 2023 a debit order for R998,00 came thru and I was assured that it was an error and wouldn't happen again. Then the nightmare started. Two/three months later a debit order would reflect for R298.80 and I had to reverse it via my bank. It has come thru almost every month since then - the most recent being Ref 185679630 on 5/8/2024 which was again reversed. This is just theft.
106 replies
37 months ago
Wonderful Service and a pleasure to deal with.
Excellent service from a very professional team. Zoltan has helped me to create a "safe" haven by investing in gold and silver, the value of which is now rising fast, whereas fiat "currency" is plummeting. Dealing with Silver-Sphere Trading has truly been a blessing - and a lifesaver.
0 replies
37 months ago
NON-DELIVERY OF LAPTOP - BUT CHARGED AND CANNOT GET A REFUND
I bought a laptop on 9/11/2022 on BUDGET instalments on my credit card - but immediately realised I needed a bigger HDD than 128GB. Immediately followed their procedure to "cancel the order" and as agreed to, would not take delivery. All went well and I have docs to show that the laptop stayed in their warehouse - but now we are fighting for a refund, which they said they gave. They charged the STRAIGHT account on 9/11/2022, reversed it on 9/11/2022 then charged it again on 14/11/2022 and again reversed it on same date. Then on 5/12/2022 the BUDGET instalments started being debited with finance charges and that continues until today, 21/3/2023. I have had to trf the principal amount owing on BUDGET to my STRAIGHT account to reduce these monthly charges. I am thus being forced to pay for a laptop I did not receive. I have dealt with Takealot for years, but in the first instance of a return, I had to BATTLE to get a refund - now they have a laptop which I am paying for and i cannot get a refund. Never again, Takealot. I will now have to escalate this to the higher authorities, being at best, theft, at worst, fraudulent.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)