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Nolwazi A
Active since Oct 2022
4
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4 reviews43 months ago
JIYANE ATTORNEYS BAD SERVICE
JIYANE ATTORNEYS ARE SCAMMERS – I consulted Nontsikelelo Jiyane of Jiyane Attorneys and instructed them to draft a Trust Deed and a Will on my behalf on the 14th July 2021. I was quoted an amount of R6800.00. I was informed that it takes 7 – 10 working days to draft the deed. I then instructed them to proceed and I made my payment in two parts. The first 50% was paid at the end of July 2021 and the balance was paid at the end of August 2021. Months passed by without hearing from them and I only heard from them again on the 14th October 2021 after following up. Nontsi’s excuse was covid contact cases. We scheduled an appointment to sign on the 29th of October 2021 and on the day of the appointment, Nontsi sent me a text to re-schedule informing me that she was held up in court. I never heard from her again and sent follow-up emails regarding my appointment, to no response. She eventually sent the trust documents on the 17th December 2021 but the draft Will was missing. I informed her that I would only sign when I received ALL documents as agreed between us when we contracted. Her firm closed for the Christmas holidays and my next follow up was on the 10th January 2022. Nontsi informed me that her firm had not yet opened and that she would attend to my matter upon her return to the office. Again, I never heard from her until the 02nd of February 2022 regarding the trust and draft Will and from hereon out, she stopped all communication with me. She doesn’t answer my calls and e-mails. More than a year later, the work contracted has not been completed and Jiyane Attorneys has been paid in full. Their work is less than satisfactory and their client services are even more shocking! I demand my refund! DO NOT USE THEIR SERVICES!!!!!!! You will lose your money!!
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43 months ago
Refund Request for Cancellation
Hi, I trust that you are well. Please note that the booking below was made on Saturday, 15 October 2022 on booking.com. On the website, the Total Amount was ZAR 3863.70. Soon after finalising the payment, I received a bank notification of R5 444.89. I immediately contacted booking.com and they referred me to The Pearls of Umhlanga. They informed me that the cancellation waiver would be at the discretion of the hotel. I even contacted them directly and spoke to them per telecon and was informed that an e-mail was sent to you. I have no problem with the initial amount charged of R3 863.70 as I had every intention of booking my stay for that amount, however, I did not budget for making a payment of 5 444.89 as it was not the final check-out amount. This is false advertising and it is very confusing to the customer. My ask: 1. Waive the cancellation fee and refund me in full 2. Book my 2-night stay for the initial quote of R3 863.70 without charging the cleaning and concierge fee. I look forward to your favourable response. Regards, Nolwazi Africa Contact: 083 200 8239
0 replies
43 months ago
JIYELA ATTORNEYS ARE SCAMMERS
JIYANE ATTORNEYS ARE SCAMMERS – I consulted Nontsikelelo Jiyane of Jiyane Attorneys and instructed them to draft a to draft a Trust Deed and a will on my behalf on 14th July 2021. I was quoted an amount of R6800.00.I was told that it takes 7 – 10 working days to draft the deed. I then instructed them to proceed and I made my payment in two parts. The first 50% was paid at the end of July 2021 and the balance was paid at the end of August 2021. Months passed by without hearing from them and only heard from them again on 14th October 2021 after following up. Nontsi’s excuse was covid contact cases. We scheduled an appointment to sign on the 29th of October 2021 and on the day of the appointment, Nontsi sent me a text to re-schedule informing me that she was held up in court. I never heard from her again and sent follow up emails regarding my appointment, to no response. She eventually sent the trust documents on 17th December 2021 but the draft will was missing. I informed her that I would only sign when I received ALL documents as agreed between us when we contracted. Her firm closed for the Christmas holidays and my next follow up was on the 10th January 2022. Nontsi informed that her firm had not yet opened and that she would attend to my matter upon her return to the office. Again, I never heard from her until the 02nd of February 2022 regarding the trust and draft will and from hereon out, she stopped all communication with me. She doesn’t answer my calls and e-mails. More than a year later, the work contracted has not been completed and Jiyane Attorneys has been paid in full. Their work is less than satisfactory and theIr client services are even more shocking! I demand my refund! DO NOT USE THEIR SERVICES!!!!!!! You will lose your money!!
0 replies
43 months ago
LEGAL SERVICES NOT RENDERED AFTER PAYMENT IN FULL
On 13 July 2021, I consulted with Jiyane Attorneys and instructed them to draft a trust account on my behalf. Subsequently, on 14 July 2021, I received a quote of R6 800.00 from Jiyane Attorneys for the drafting of the. trust deed. Nontsi Jiyane informed me on e-mail that The Deed takes 7-10 days to be drafted as it is between 25-40 pages depending on the content of the same. I instructed her to proceed and told her that payment would be made in two parts with the first payment to be made at the end of July 2021 and the second payment at the end of August 2021. As agreed, the first payment of 50% was made at the end of July 2021. The balance of 50% was paid in full at the end of August 2021 so my invoice was paid in full by the end of August 2022 before their services were rendered. I sent Jiyane Attorneys all the documents required for them to draft my trust deed as well as those for my appointed trustees. Months passed by and on 14 October 2021, I followed up with Nontsi Jiyane of Jiyane Attorneys with regard to when I will be expected to come in and sign my Deed of Trust and all relevant documents pertaining thereto. She, Nontsi Jiyane, informed me that she had experienced a few COVID19 contact cases at her offices and that is why she had not called me to come in and sign the Trust Deed yet. She further informed me that once all docs are drafted, I can expect a call from her Secretary to come in and sign. The Secretary called a few days later and we scheduled an appointment for 29 October 2021 at 10:00. On 21 October 2021, Nontsi Jiyane sent me a text for an alternative date to sign and informed me that she was held up in court and could therefore not honour our appointment. We agreed once again that her Secretary would call me for an alternative date to sign when she is available. I waited for the alternative appointment date. I sent a follow-up email for an appointment on 07 December 2021. On 17 December 2021, Nontsi Jiyane sent me the Trust Deed, J417 and J401 for signature on e-mail. I sent a subsequent e-mail after receipt of the documents that my will, which was supposed to be part of the pack of documents to be signed, was not included and that I would only sign ALL documents as agreed between us once she sent the will. Her firm closed a few days later for the December 2021 Christmas holidays. On 10 January 2022, I followed up on the outstanding will. I also gave Nontsi a call and she informed me that her firm was not open yet and that she would attend to my outstanding matter upon her return in mid-Jan 2022. I received no call from Jiyane Attorneys. On 02 February 2022, I sent Nontsi Jiyane an email requesting her to amend the trust deed because one of my trustees had just gotten married in November 2021 and had applied for a new ID. I followed up on that request with the updated ID copy. Nontsi Jiyane stopped answering my calls and e-mails and did not do the amendment on the trust deed with my trustee's new ID copy and neither did she arrange a signature date for my trust deed even after I paid her R6 800.00 even before she delivered her services. Jiyane Attorneys breached our contract and did not deliver their services as agreed. Please intervene so I can get my refund and appoint another attorney to draft my Trust Deed. Jiyane Attorney Contact Details as follows: Address: 63 Seder Street Suideroord Johannesburg South 2091 Tel: 061 513 4029 / 074 809 3764 E-Mail: info@jiyanelaw.co.za nontsij@jiyanelaw.co.za
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5 Star
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4 Star
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3 Star
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2 Star
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1 Star
4 (100%)