LJ
Laura J
Active since Oct 2022
3
Reviews
0
Industries
Reviews
3 reviews36 months ago
Excellent service at Subaru Bryanston
We received excellent service at Subaru Bryanston. Professional and efficient, it felt like everyone at the dealership went the extra mile to assist and was a pleasure to deal with. Thank you for the amazing service. We are impressed and appreciate the assistance.
0 replies
42 months ago
Account opening delay
I opened a new account with FNB on the 13th of October. I completed the requested documents timelously. To date the account has still not been activated. I called to find out the reason and was told I was missing a document which they apologised that they had not yet sent to me. This document was returned to them last week Wednesday and resent today. I have called multiple times and get told that the account will be activated within the 3 day turn around time. The matter has been escalated multiple times. This has been going on since the 20th of October and is well out of the 3 day turn around time especially considering that the account was opened on the 13th of October. Is this how long it normally takes to open an account with FNB?
132 replies
43 months ago
Cell C Repairs and Device Insurance
Cell C repairs and device insurance department have had my phone for 3 months for a cracked screen. To date, I have received no quote despite asking multiple times. I have also been asked to write a letter of motivation stating why the claim forms are over 30 days late, when I was only sent the claim form more than 30 days after the incident and only after I let the repairs department know I have had no feedback. I have also been asked if I have blacklisted the phone, to which I had to reply, the phone has not been lost or stolen but is in their repairs department. Nevertheless I did write a motivational letter in attempt to get the matter sorted, to which I received a mail back to say the letter must be a "pen and paper motivational letter". Please may Cell C clarify what a pen and paper motivational letter is? Are they just trying to make it difficult and impossible to resolve this situation.
266 replies
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5 Star
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1 Star
2 (66.66666666666667%)