TM
Tisetso M
Active since Oct 2022
2
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Reviews
2 reviews12 months ago
Bad servicing of my vehicle
I’ve been taking my car to Kia Silverlakes for yearly service since I bought the car and I must say I’ve been getting a good service. But now on the 25th of April 2025, my car was in a good condition no damages on the body and when I fetch the car, the fender liner was damaged. I took the car back and department manager “Elis” I think said she’s investigate. After her investigations, she said she is will to help me fix the car but we have to go 50/50 with the cost. By saying that it means you acknowledge that the fault is there’s. I mean why would you wanna meet me halfway if you know you’re not at fault? When I disagree with her teams and conditions she said she can’t help.
0 replies
42 months ago
Poor service
Delaying claim. I have submitted my claim 10days ago and today they are telling me that they have to put out my old insurance info so that they can process my claim. And they will call me after 6 days. What is the delay for? I have been paying my premium very well and now when it's you time to deliver what you have promised me when I sign up with you, you drag your feet.
133 replies
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