RD
Ruan T
Active since Oct 2022
14
Reviews
0
Industries
Reviews
14 reviews3 months ago
TERRIBLE SERVICE
Will never support these guys again. After admitting they have issues with their GOBI-X rear bumper. This is now the third time I have to go back for lights not working on my Land Cruiser. After confronting the owner, Victor, his answer to my complaint and the costs for travelling back and forth to get this sorted every time was: “We’re sorry but it is what it is”.
0 replies
3 months ago
TERRIBLE SERVICE - NEVER USE THEM
Will never use these guys again. After confronting the owner, Victor, about their GOBI-X bumper I had installed and having to return a 3rd time to get lights fixed, asking who should be paying for travel costs every time, his answer was simply: “We’re sorry but it is what it is”. RIDICULOUS OF A BUSINESS OWNER WHO YOU PAY HUNDREDS OF THOUSANDS JUST TO GET THAT ANSWER.
0 replies
4 months ago
Discovery not up to par!
Discovery debits me for an error they had made in December when we changed our plans. I then called their call centre only to be told the debit order was already loaded (which I understand), but we are also told that the debit order will be as per normal from next month. What about the extra funds you have taken from me?? Please sort this out! My membership number is: 788935670
2 replies
15 months ago
PATHETIC SERVICE
Ive spoken to 2 agents after relocatijg my fibre service with you. The first agent told me the activation was already requested and the 2nd agent tells me there is no request for an activation. Can someone from vodacom please wake up and tell me what is going on and why my fibre is not activated. I have previously posted about this and i was assured that everything was sorted out, AGAIN I am sitting here waiting for VODACOM. PATHETIC SERVICE!!!!!!
3 replies
16 months ago
PATHETIC SERVICE FROM SHANAN CHRISTIAN - Vodacom
Your agent, Shanan Christian, has not bothered to get back to me after sending me an email regarding relocation of my fibre router. I have sent 3 emails after confirming when the existing fibre would be disconnected for Vodacom to do the installation the router being relocated (change of address). Ref: SO250107-893895
2 replies
17 months ago
TERRIBLE SERVICE, UNPROFESSIONAL
Do not use Louis from this company. He makes promises, does not rock up to do for appointments or do installations. Uses wood and products are that are faulty and breaks after a month of installation. Promises to fix it and never gets back to you. Utterly useless.
0 replies
21 months ago
Vodacom not cancelling my contract!
I Cancelled my contract with vodacom after expiration of my contract. The debit order didnt go off on my account after being told my contract was cancelled, yet Vodacom is phoning me telling me I owe them money 3 months later after cancelling 3 times!! I have never not paid my account. Using your wifi as well but all of a sudden I have account issues and being told my account is in arrears??? All of a sudden you have no record of me cancelling my contract? Your records will clearly show that you tried calling me asking to do an upgrade? Please sort this out vodacom! Acc Nr: I7454428.
2 replies
24 months ago
MWEB - NO CUSTOMER SERVICE!
Ive tried calling MWEB 6 times. No answer, no feedback on my order. After speaking to your agents for the 2nd time, they confirmed that they did receive my proof of address that I sent to your email for the 4th time. I ordered my product the 18th of June and was told Vumatel would contact me for installation. Never heard from your team again!! Please assist me MWEB! Order: X13795046 Query reference: MWB28094313
0 replies
27 months ago
MWEB FIBRE IS USELESS
**** service. **** internet. Go to Vodacom. Their wifi never works. Always have outages. STAY AWAY FROM MWEB
0 replies
34 months ago
MWEB IS USELESS
Do not ever use Mweb. No service, connection issues 24/7. I DO NOT RECOMMEND ANYONE USING THEIR FIBRE SERVICES
0 replies
Review Distribution
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1 Star
14 (100%)