Active since Oct 2022
Bought a brand new car from the dealer September 2025. The process of getting the car was super seamless, everything was concluded within days of contacting them - 10/10. A month later I noticed that there was a panel missing from the dashboard to which I informed the dealer and they said they'd order it for me, and asked that I follow up with them after a set amount of weeks, then that's when game of lame excuses started and till to date I am still waiting. In the period between noticing the missing panel and now I have noticed a couple of other defects on the car that have made me question if VW even do any quality assurance on their cars before putting them up for sale because it is unacceptable to sell such a car to your customers.
Thanks for your assistance Nazeem Karriem with the premium received
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