IK
Imraan K
Active since Nov 2022
2
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0
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Reviews
2 reviews42 months ago
Thinking of cancelling
My name is imraan and I'm upset with web Africa's service, I contacted them multiple times on whatsapp and I have to wait hours for a agent to attend to me. My issue is that there was insufficient funds in my account because I'm having bank problems with my capitec account, I spoke to Ayanda D yesterday on live chat and he wasnt all that helpful, all I am trying to do is pay my wifi with a different account that I have funds in and have my connection up and running, but it's so hard for these people because there is no direct bank account to make a deposit to. Now I must wait until next month to have connectivity because they can only take card details for "future recurring payments". ****pest experience ever.
0 replies
42 months ago
I HATE THIS COMPANY WITH A PASSION
I am giving this company a 1 star rating because they do not care when you have been dismissed, retrenched or any other form of leaving the company. I have been running around and sending emails to human resources department, to get my ui19 documents for my uif and also to get a response with regards to my provident fund, I also did not receive any emails from capita stating what the process would be after I left. You just left in the dark and that's that, I also went to the branch today and they politely told me H.R is working from home, I asked for a WORKING EMAIL as the previous email I received from my previous team leader did not work, they gave me the email for the head of H.R, and guess what, that email doesn't work either, I will be taking further action against this company and seeking ccma assistance, I am now just left in a difficulty, 6 years of service and they let me go with nothing and over something stupid.
0 replies
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1 Star
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