Active since Nov 2022
Complex: 56 on Grey. I moved out 53 days ago and I still have not received my deposit refund. They are making all sorts of excuses every time I call to ask what the hold up is. The reviews I just read on here are scary, I’ll come back with an update of how much I receive back(if I ever do) cause by the looks of things they charge you for anything and everything just so they don’t have to give you anything back. Annie has been making false promises the past 2 weeks, telling me that my refund has been loaded by their finance team but I still have not received anything. There is also a male(Devesh is the name) in the deposit department who is very rude and ******. He called me 2 weeks ago(because I had been sending emails which they were ignoring) and basically threatened me with that if I keep sending them emails he would be forced to put a stop to the maintenance work that is taking place in the unit I previously occupied. I have everything on my email. Natrent should expect a letter of demand next week.
Be sure if you want to have your laundry done by this company. I happened forget my Daniel Wellington watch in my jacket when I sent it to be washed. The watch did not return with the rest of the clothes. I asked multiple times on WhatsApp and they said they had seen the watch and put it at the top of the clothes. BUT IT WASNT THERE. I looked EVERYWHERE. The plastic in which they wrapped the clothes had no hole or anything it meaning no one could have tore the plastic to take the Watch out. I have asked for camera footage from where they work. I wanted to see when they packaged the clothes and the ignored