RR
Rivesh R
Active since Mar 2010
3
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3 reviews26 months ago
RTMC DLTC WATERFALL - Drivers License Renewal
Dealing with a government entity is always a very painful experience, as past interactions have gone. I was dreading have to renew my drivers license as the last time in Durban took 6hours and 15mins and I had my eye test already done and the completed form with me. Fast forward, so book a 10h22 appointment at RTMC DLTC Waterfall, on a Sunday, hoping it would be quite. I did miss the office park, but my fault, although some roadside signage will help. Got to the office, and signed in the register outside, 09h25. Was directed by the security guard on duty. Went inside, lady at front desk was pleasant and helpful, no attitude like previously experienced that she was doing me a favour. I took the form on the clipboard and filled in he necessary. Returned the clipboard and sat down to wait my turn. After a few minutes, I was directed to the next available desk and the traffic officer (in full uniform) assisted me. A few finger prints, digital photo and electronic signing, paid the fee via card, given the receipt and was on my way. I topped at the front desk lady to express my gratitude for the swift process and my time out, 09h45, so 20min in total. Couple of small issues, but it seems that they are revamping the office, so things should be a little easier on the eye soon. Overall, very impressed, now just to wait for the card which they said should be 6 to 8 weeks.
0 replies
105 months ago
No spare keys 1 year later
I bought a 1 year old Kia Rio sedan and took delivery 01 September 2016. It didn't have spare keys as that was still at Kia. The saleman did request for the keys and a key was delivered a few weeks later, but it wasn't for my car. I waited and checked and waited and checked and no spare key was received. This now went into 2017. The salesman informed me that he had left the franchise and that I could contact the Used sales manager, Kayson. I phoned and chatted with Kayson and sent the particulars of the car via email. I have been sending emails and phoning, but I have received zero feedback. There was also a fault on the car, but that is a seperate issue and is being resolved via Kia Durban. I wonder if I need to ask Kia in Korea for the spare key?
0 replies
105 months ago
No spare keys 1 year later
I bought a 1 year old Kia Rio sedan and took delivery 01 September 2016. It didn't have spare keys as that was still at Kia. The saleman did request for the keys and a key was delivered a few weeks later, but it wasn't for my car. I waited and checked and waited and checked and no spare key was received. This now went into 2017. The salesman informed me that he had left the franchise and that I could contact the Used sales manager, Kayson. I phoned and chatted with Kayson and sent the particulars of the car via email. I have been sending emails and phoning, but I have received zero feedback. There was also a fault on the car, but that is a seperate issue and is being resolved via Kia Durban. I wonder if I need to ask Kia in Korea for the spare key?
0 replies
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