AO
Abu O
Active since Mar 2010
35
Reviews
0
Industries
Reviews
35 reviews1 month ago
Amazon, nowhere near as reliable as TakeAlot
I purchased an iPad on Monday and delivery was promised for 13 May 2026. I received no notification that there was any delay and now, the updated delivery date is 19 May 2026. Unlike take a lot, Amazon seems to be very unreliable.
0 replies
6 months ago
FNB online business banking getting worse by the day
The online business banking team is becoming increasingly slow and unreliable. Senior staff, including regional managers, are unable to explain when things will happen, and they blame “the system”. FNB used to be the most innovative bank in the world. But from a business point of view, the service is deteriorating and senior personnel are starting to pass the buck onto “systems“. I reached out to my relationship manager and she has been excellent in assisting. For the first time, I then reached out to the regional manager, he was unable to help. Our bank account disappeared on Saturday and it is 72 hours later and no one can say when some person will do their work to restore access to the bank account. Senior personal in FNB appear to help “select” customers
2 replies
19 months ago
Nedbank’s extremely slow service
I’ve asked for a good standing certificate almost two weeks ago. Each time I call, I’m told that the relevant people are unavailable. Poor service from a poorly run bank. Don’t take their credit cards
1 reply
19 months ago
Bestmed Medical Scheme and Total Risk Administratorss - A no go for women. A no go for Breast cancer.
My mother required blood tests, CTs and MRI to check for breast cancer. This was the first time in 10 years, since she took out medical aid cover with Bestmed that she required tests after being directed by her GP to undergo same. Inexplicably, I was forced to make cash payments along the way and to reclaim the shortfall from my gap cover. I am out of pocket for atleast R3,600 for the blood tests and R12,600 for the MRI. Bestmed did not cover the blood tests and short paid on the CTs and MRIs FOR BREAST CANCER. I cannot imagine the struggle for people who cannot afford the blood tests, CTs and MRIs in the face of a potential life changing condition. I would not recommend Bestmed and Total Risk Administrators gap cover for women especially with the high rate of breast cancer. Thankfully, the test came back negative.
1 reply
28 months ago
FNB Private Wealth Call Centre Phone lines not working
I called FNB Private Wealth Call Centre to request certain statements. The gentleman could not hear me. When he called back, he said he had load shedding and I would be handed to another agent. The agent didn’t answer the phone. It is absolutely shocking that a major bank in its private wealth department has such inefficiencies. When I called back, the line went to a voicemail box. When I called again, I was not helped . FNB is just inept
1 reply
29 months ago
Takealot becoming inefficient with deliveries
I paid for an express, next business day delivery. My order was to arrive yesterday, 2 January 2023. I was not forewarned that the order would not be delivered. It is now midday and I still have not received the delivery, I paid an additional charge for. Takealot are becoming inept
0 replies
30 months ago
Nedbank global payments UNRELIABLE
On 2 November 2023, I made an international payment. Despite the passing of one month, the payment did not reflect at the destination. I was told by Nedbank that the money would be refunded into my account. It has been 14 days and I have not received the money. Nedbank global payments department are completely inefficient, slow in response and careless. It is shocking that a registered bank, that markets itself to be able to make international payments, is this inefficient.
0 replies
30 months ago
Vodacom unfair payment reporting to credit bureif
I am a Vodacom contract customer for approximately 13 years. I pay my account by eft between 1-3 day every month. I have paid the account religiously for many years. Apparently, if a customer doesn’t not agree to a debit order, he must pay on the 1st. This seems like a punishment for consumers. I recently discovered that Vodacom have reported me for late payment because payments were made on the 2nd. They refuse to permit me to pay register as a payer on the 3 or 5. To refer me as a bad payer is unfair and constitutes unconscionable bully tactics by Vodacom.
2 replies
32 months ago
Vodacom Network Unreliable and Poor Service from Call Centre
Since Friday last week the network coverage in our area, has reduced to 1 bar of Edge and sometimes, totally disappeared. It’s impossible to call the Call Centre because by the time they answer the phone, the call disconnects. Yesterday after days of frustration I reported the issue again. After the call, I did not receive a reference number as promised. Today, the Vodacom official from witbank says that the tower is down and they are waiting for a generator. Vodacom is more expensive than the other networks but the service and response times are pathetic. The infrastructure is unreliable and attitude is careless.
2 replies
45 months ago
Incorrect Roaming Bill unresolved since January
The out of bundle data charge for January 2022 was approximately R7300 excluding vat after my trip to Mozambique. I logged a complaint and asked how much of data in MB was used, and how much out of bundle- I asked how much was being charged at out of data bundle rates. I enquired: if Vodacom was to allocate the data to the closest bundles of 500mb or 300mb which was available on the red roaming , what would the cost to me be in rands ? My problem was, because sms and app updates were delayed or out of time in the roaming destination, i was not notified in time to buy the bundle. Had the system worked, I would have. In addition, I did not use the data alleged. My complaint remains unresolved for 8 months and I’ve been FORCED to pay the entire account because Vodacom suspended my lines during the last two months.
2 replies
Review Distribution
5 Star
2 (5.714285714285714%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
33 (94.28571428571429%)