TP
Tiffany P
Active since Nov 2022
2
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Reviews
2 reviews5 months ago
Poor service for a moving company
I arranged to move on the 20th of September. I was getting ready and waiting for the truck to arrive I was not informed that they had an issue with the other share of move for the same day, I had to go out of my way and get a hold of them. They did not give me any updates nothing on the moving and expected me to wait for the Monday 22nd September. I couldn't wait for them as that was the day I would start working at my new job. I filled and signed a refund form and the refund form stated that that it would be processed within 30 to 60 days. We have reached 60 days and I still didn't receive any refund. On top of that my emails are being ignored as well as my WhatsApp that I send I can see that its being read, but I get no reply. I would not recommend if its such a hassle to get a refund or feedback. Its easy to take money from someone requesting a service. The person who assisted me with this whole process is Lize Du Preez, Sales Manager at Trek-Move
0 replies
42 months ago
Scam!
Honestly I would not recommend using Vault Markets. I was in profit with R56 000 and decided to withdraw it on the 18th of October, but have not received it. Everytime I called in they kept asking for bank statements and I sent a lot of statements, but everytime they said the statement isn’t correct, they want this they want that. Its the 16th of November and I still have not received any of the money.
132 replies
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