T
Trek-Move
Unclaimed Business
T
Trek-Move
Unclaimed Business
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.9|9 Reviews
Jun '25 - May '26
5(22.2%)
4(0%)
3(0%)
2(0%)
1(77.8%)
5(22.2%)
4(0%)
3(0%)
2(0%)
1(77.8%)
Frequently Asked Questions About Trek-Move
Trek-Move has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked Trek-Move across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLE
Leon E
1 reviews | Active since Jan 2020
5 Dec 2025, 09:59
Still very bad experience with Trek-Move
The 30 days for payment of refund has expired on the 3rd of December 2025. No payment has been made and now after refund paper story no response from company or Lize du Preez. I think she is ****ming everybody, going to Police to report ***** and theft.
Helpful (0)
|Replies (0)LE
Leon E
1 reviews | Active since Jan 2020
5 Dec 2025, 09:59
Still very bad experience with Trek-Move
The 30 days for payment of refund has expired on the 3rd of December 2025. No payment has been made and now after refund paper story no response from company or Lize du Preez. I think she is ****ming everybody, going to Police to report ***** and theft.
0
Replies (0)TP
Tiffany P
1 reviews | Active since Jan 2020
21 Nov 2025, 12:22
Poor service for a moving company
I arranged to move on the 20th of September. I was getting ready and waiting for the truck to arrive I was not informed that they had an issue with the other share of move for the same day, I had to go out of my way and get a hold of them. They did not give me any updates nothing on the moving and expected me to wait for the Monday 22nd September. I couldn't wait for them as that was the day I would start working at my new job. I filled and signed a refund form and the refund form stated that that it would be processed within 30 to 60 days. We have reached 60 days and I still didn't receive any refund. On top of that my emails are being ignored as well as my WhatsApp that I send I can see that its being read, but I get no reply. I would not recommend if its such a hassle to get a refund or feedback. Its easy to take money from someone requesting a service. The person who assisted me with this whole process is Lize Du Preez, Sales Manager at Trek-Move
Helpful (0)
|Replies (0)TP
Tiffany P
1 reviews | Active since Jan 2020
21 Nov 2025, 12:22
Poor service for a moving company
I arranged to move on the 20th of September. I was getting ready and waiting for the truck to arrive I was not informed that they had an issue with the other share of move for the same day, I had to go out of my way and get a hold of them. They did not give me any updates nothing on the moving and expected me to wait for the Monday 22nd September. I couldn't wait for them as that was the day I would start working at my new job. I filled and signed a refund form and the refund form stated that that it would be processed within 30 to 60 days. We have reached 60 days and I still didn't receive any refund. On top of that my emails are being ignored as well as my WhatsApp that I send I can see that its being read, but I get no reply. I would not recommend if its such a hassle to get a refund or feedback. Its easy to take money from someone requesting a service. The person who assisted me with this whole process is Lize Du Preez, Sales Manager at Trek-Move
0
Replies (0)CR
Crystal R
1 reviews | Active since Jan 2020
18 Nov 2025, 10:59
Bad bad company. Zero service
Trek movers? All about moving Klein karoo meubel vervoer Trek netwerk Louise de Lange Elize DuPreez Lizè Du Preez what else. Here is my sad story about how we got ****med out of our retirement savings. We were relocating to the South Coast not to retire yet. We trusted Trek/movers to do our move. Lizè was very helpful and sounded very trustworthy as she phoned me and kept me up to date with everything. We paid a deposit of R7500 to set the date on the 23rd of October as it's cheaper then. We wanted to save money by using them as we had a lot of expenses. Came to the 22nd she whatsapped me telling the truck had problems and have to go for repairs but no problem Friday we will load. Friday came still no truck. Saturday, no truck. That's when we realized we were ****med. I immediately emailed another moving co to see if we would still get the same quote as it's already after the 25th. Sadly, it already went up with R10 000. We ended up paying double we would have with plan B than Trek movers or whoever. Had we known, we would have stuck with plan B. They were so fast and professional. But because of these people, who doesn't even have any business what so ever. We are out of our last savings. Although I am very, very disappointed, I forgive them because that is what Jesus would do. But I will do everything to make sure that everyone knows about their ****s. It's not revenge. It's protecting others from them. They might get away with it here on earth. But God will not let them get away with it. They will get what they deserve. Please do your home work
Helpful (0)
|Replies (0)CR
Crystal R
1 reviews | Active since Jan 2020
18 Nov 2025, 10:59
Bad bad company. Zero service
Trek movers? All about moving Klein karoo meubel vervoer Trek netwerk Louise de Lange Elize DuPreez Lizè Du Preez what else. Here is my sad story about how we got ****med out of our retirement savings. We were relocating to the South Coast not to retire yet. We trusted Trek/movers to do our move. Lizè was very helpful and sounded very trustworthy as she phoned me and kept me up to date with everything. We paid a deposit of R7500 to set the date on the 23rd of October as it's cheaper then. We wanted to save money by using them as we had a lot of expenses. Came to the 22nd she whatsapped me telling the truck had problems and have to go for repairs but no problem Friday we will load. Friday came still no truck. Saturday, no truck. That's when we realized we were ****med. I immediately emailed another moving co to see if we would still get the same quote as it's already after the 25th. Sadly, it already went up with R10 000. We ended up paying double we would have with plan B than Trek movers or whoever. Had we known, we would have stuck with plan B. They were so fast and professional. But because of these people, who doesn't even have any business what so ever. We are out of our last savings. Although I am very, very disappointed, I forgive them because that is what Jesus would do. But I will do everything to make sure that everyone knows about their ****s. It's not revenge. It's protecting others from them. They might get away with it here on earth. But God will not let them get away with it. They will get what they deserve. Please do your home work
0
Replies (0)CR
Crystal R
1 reviews | Active since Jan 2020
17 Nov 2025, 12:23
Be very careful of this woman.......
Be vigilant of moving ****mers. There is a lady from southern Cape or where ever. Going on the name by Louise, Elise, Lize, Lezè. She is very smooth and friendly . They opened up a ****mer profile of the name Bark transport agency. This Bark agency then contact you saying Trek movers or probably using another name by now. They claim to do moving of furniture and then let you know they have a truck in your vicinity . You then get a very good quote with all their details and even a ****** adress. She even phone you saying they can do your move. After you pay half of the move as a deposit. They then a day before whatsap saying the truck broke down. Be very carefull. Do NOT USE PEOPLE YOU DON'T HAVE ANY REVERENCE OF. They write their own reviews on Hello Peter saying how good and reliable they are. And they did their move and they are very satisfied. That is a lie. Please be very careful. They will probably use something else to **** people out of their money. But please do your homework before paying anything.
Helpful (0)
|Replies (0)CR
Crystal R
1 reviews | Active since Jan 2020
17 Nov 2025, 12:23
Be very careful of this woman.......
Be vigilant of moving ****mers. There is a lady from southern Cape or where ever. Going on the name by Louise, Elise, Lize, Lezè. She is very smooth and friendly . They opened up a ****mer profile of the name Bark transport agency. This Bark agency then contact you saying Trek movers or probably using another name by now. They claim to do moving of furniture and then let you know they have a truck in your vicinity . You then get a very good quote with all their details and even a ****** adress. She even phone you saying they can do your move. After you pay half of the move as a deposit. They then a day before whatsap saying the truck broke down. Be very carefull. Do NOT USE PEOPLE YOU DON'T HAVE ANY REVERENCE OF. They write their own reviews on Hello Peter saying how good and reliable they are. And they did their move and they are very satisfied. That is a lie. Please be very careful. They will probably use something else to **** people out of their money. But please do your homework before paying anything.
0
Replies (0)LE
Leon E
1 reviews | Active since Jan 2020
7 Nov 2025, 11:28
Very bad experience with Trek-Move
Very bad experience. Book a move for 30 October 2025, paid deposit, Day before moving got message they were unable to offload full truck, postponed for either Saturday or Sunday. Confirmed to load on Sunday. Message on Saturday afternoon that they were unable to offload, going to return to the Cape and will only be able to return to Gauteng on Tuesday. No indication of when they will be able load my household. Lize du Preez offered to refund my deposit. Send forms to be signed and returned. Silence for the whole week. Informed me today it will be paid within 30 days after signed forms was received. The stress and inconvenience not to be able to move and then find a new courier is huge.
Helpful (0)
|Replies (0)LE
Leon E
1 reviews | Active since Jan 2020
7 Nov 2025, 11:28
Very bad experience with Trek-Move
Very bad experience. Book a move for 30 October 2025, paid deposit, Day before moving got message they were unable to offload full truck, postponed for either Saturday or Sunday. Confirmed to load on Sunday. Message on Saturday afternoon that they were unable to offload, going to return to the Cape and will only be able to return to Gauteng on Tuesday. No indication of when they will be able load my household. Lize du Preez offered to refund my deposit. Send forms to be signed and returned. Silence for the whole week. Informed me today it will be paid within 30 days after signed forms was received. The stress and inconvenience not to be able to move and then find a new courier is huge.
0
Replies (0)CR
Crystal R
1 reviews | Active since Jan 2020
5 Nov 2025, 19:38
**** profile alert
Trek movers? All about moving Klein karoo meubel vervoer Trek netwerk Louise de Lange Elize DuPreez Lizè something what else. Here is my sad story about how we got ****med out of our retirement savings. We were relocating to the South Coast not to retire yet. We trusted Trek/movers to do our move. Lizè was very helpful and sounded very trustworthy as she phoned me and kept me up to date with everything. We paid a deposit of R7500 to set the date on the 23rd of October as it's cheaper then. We wanted to save money by using them as we had a lot of expenses. Came to the 22nd she whatsapped me telling the truck had problems and have to go for repairs but no problem Friday we will load. Friday came still no truck. Saturday, no truck. That's when we realized we were ****med. I immediately emailed Biddulphs to see if we would still get the same quote as it's already after the 25th. Sadly, it already went up with R10 000. We ended up paying double we would have for Biddulphs than trek movers or whoever. Had we known, we would have stuck with Biddulphs. They were so fast and professional. But because of these people who don't even have any business what so ever. We are out of our last savings. Although I am very, very disappointed, I forgive them because that is what Jesus would do. But I will do everything to make sure that everyone knows about their ****s. It's not revenge. It's protecting others from them. They might get away with it here on earth. But God will not let them get away with it. They will get what they deserve. Please rarther use Biddulphs from the start. Still waiting for that so called truck. They said I must fill in a form and they will pay back my deposit. But i didn't break our contract. They failed to deliver. There are many many unhappy customers. They used so many names. Probably on their next false name and who knows how many victims. Very unhappy customer
Helpful (0)
|Replies (0)CR
Crystal R
1 reviews | Active since Jan 2020
5 Nov 2025, 19:38
**** profile alert
Trek movers? All about moving Klein karoo meubel vervoer Trek netwerk Louise de Lange Elize DuPreez Lizè something what else. Here is my sad story about how we got ****med out of our retirement savings. We were relocating to the South Coast not to retire yet. We trusted Trek/movers to do our move. Lizè was very helpful and sounded very trustworthy as she phoned me and kept me up to date with everything. We paid a deposit of R7500 to set the date on the 23rd of October as it's cheaper then. We wanted to save money by using them as we had a lot of expenses. Came to the 22nd she whatsapped me telling the truck had problems and have to go for repairs but no problem Friday we will load. Friday came still no truck. Saturday, no truck. That's when we realized we were ****med. I immediately emailed Biddulphs to see if we would still get the same quote as it's already after the 25th. Sadly, it already went up with R10 000. We ended up paying double we would have for Biddulphs than trek movers or whoever. Had we known, we would have stuck with Biddulphs. They were so fast and professional. But because of these people who don't even have any business what so ever. We are out of our last savings. Although I am very, very disappointed, I forgive them because that is what Jesus would do. But I will do everything to make sure that everyone knows about their ****s. It's not revenge. It's protecting others from them. They might get away with it here on earth. But God will not let them get away with it. They will get what they deserve. Please rarther use Biddulphs from the start. Still waiting for that so called truck. They said I must fill in a form and they will pay back my deposit. But i didn't break our contract. They failed to deliver. There are many many unhappy customers. They used so many names. Probably on their next false name and who knows how many victims. Very unhappy customer
0
Replies (0)CM
Charles M
1 reviews | Active since Jan 2020
18 Oct 2025, 07:04
Worst Service Ever
I am writing to express my deep dissatisfaction with the service I received from your company. I booked a move with Trek-Move and paid the required deposit well in advance, trusting that your team would deliver on the agreed-upon schedule and service quality. On the scheduled day of pickup, I was promised that the truck would arrive between 7:00 AM and 8:00 AM. Not only did your team fail to arrive, but I was also forced to initiate contact myself, only to be informed that the truck had allegedly “broken down.” No alternative arrangements were offered, and despite multiple attempts to reach your office, my calls went unanswered. To make matters worse, your company has refused to refund my deposit, despite failing to provide the service I paid for. This is not only unprofessional but also *********. I demand an immediate refund of my deposit and a formal apology for the inconvenience and stress caused. If this matter is not resolved promptly, I will be left with no choice but to escalate the issue through consumer protection channels and share my experience publicly to warn others. I hope you take this complaint seriously and act swiftly to resolve it.
Helpful (0)
|Replies (0)CM
Charles M
1 reviews | Active since Jan 2020
18 Oct 2025, 07:04
Worst Service Ever
I am writing to express my deep dissatisfaction with the service I received from your company. I booked a move with Trek-Move and paid the required deposit well in advance, trusting that your team would deliver on the agreed-upon schedule and service quality. On the scheduled day of pickup, I was promised that the truck would arrive between 7:00 AM and 8:00 AM. Not only did your team fail to arrive, but I was also forced to initiate contact myself, only to be informed that the truck had allegedly “broken down.” No alternative arrangements were offered, and despite multiple attempts to reach your office, my calls went unanswered. To make matters worse, your company has refused to refund my deposit, despite failing to provide the service I paid for. This is not only unprofessional but also *********. I demand an immediate refund of my deposit and a formal apology for the inconvenience and stress caused. If this matter is not resolved promptly, I will be left with no choice but to escalate the issue through consumer protection channels and share my experience publicly to warn others. I hope you take this complaint seriously and act swiftly to resolve it.
0
Replies (0)CN
Charmaine N
1 reviews | Active since Jan 2020
26 Aug 2025, 09:38
Trek-Move - Excellent service Durban to Cape Town thanks from Charmaine
Trek-Move moving company moved our family from Durban to Cape Town. I was pleased with their service and thought they deserve a good report on Hello Peter. All the best to your team - we will recommend your friendly and efficient service. Thank you Charmaine Woodstock Cape Town
Helpful (0)
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Charmaine N
1 reviews | Active since Jan 2020
26 Aug 2025, 09:38
Trek-Move - Excellent service Durban to Cape Town thanks from Charmaine
Trek-Move moving company moved our family from Durban to Cape Town. I was pleased with their service and thought they deserve a good report on Hello Peter. All the best to your team - we will recommend your friendly and efficient service. Thank you Charmaine Woodstock Cape Town
0
Replies (0)